About Us: We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and provide patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. Overview:
Overall responsibility for the non-clinical, day-to-day operations of the site, including evening and weekend coverage; plans, organizes, directs, supervises and coordinates the functions, programs and activities under the supervision of the Director.
Responsibilities:
- Selects, hires and supervises staff in area of responsibility; initiates disciplinary action including terminations; carries out annual performance appraisal of employees, recommending promotions, raises, etc.
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Coordinates orientation of new staff and on-going training, and education of current staff.
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Using available utilization data, works with Director to develop staffing plan and schedules for units to maintain appropriate staffing levels and staffing mix; ensures adequate staff coverage by preparing vacation and holiday schedules; approves overtime as necessary and authorizes coverage for absent staff.
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Responsible for productivity of staff; maintains productivity standards.
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Provides daily supervision and direction to clerical staff. Ensures all appropriate charges for institutional services, professional services, equipment and supplies are captured/
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Assures appropriate and adequate pre-billing activities to allow for timely and accurate billing.
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In consultation with the Director analyzes and modifies the charge master for all services as necessary. Identifies procedures, items or services currently not being captured; takes necessary steps to codify, price and implement changes.
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Develops departmental policies and procedures and standards in collaboration with Director; reviews policies and procedures periodically to ensure they are in compliance with requirements of regulatory agencies; recommends and implements changes as required by changes in regulatory agency policies and requirements.
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Coordinates patient satisfaction activities, including resolution of complaints, problems, etc., with patients, physicians, site personnel and hospital administration.
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Facilitates interdepartmental communications policy and procedures needed to resolve problems. Implement new programs, et
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In collaboration with Director assures smooth and efficient patient flow by coordinating clerical, nursing and medical activities.
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Maintains appropriate community, medical staff, external, and internal communication mechanisms.
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In collaboration with Director develops annual budget for the site; manages budget throughout the year, analyzing and monitoring monthly reports and overtime runs for the site to ensure it operates within budget guidelines.
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Maintains established departmental policies and procedures, objectives, performance improvement, safety, environmental, and infection control standards.
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Oversees the performance improvement programs in area of responsibility, developing performance improvement, monitors and ensuring that follow-up actions are implemented.
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Acts as the on site Accuplan Template Manager making adjustments to the patient scheduling system.
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Works in conjunction with Director to ensure patient’s schedule coincides with physician’s schedule.
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Oversees all on site medical record activities to ensure proper filing, maintenance and availability of records for patient visits.
Qualifications:
Education
Bachelors degree in a health-related field required; Master degree preferred.
Experience:
Minimum of 5 years experience in the health care field, of which 2 years should be in a managerial capacity.
Skills:
General business skills including budget preparation, staff development and training.
Knowledge of requirements of managed care companies.
Demonstrated knowledge of work processing, spreadsheet and database programs.
Good oral and written communication skills.
Good interpersonal skills.
Speaks, reads and writes English to the extent required by the position; Knowledge of Russian or Spanish preferred.
Pay Range: USD $72,800.00 - USD $77,800.00 /Yr. Equal Employment Opportunity Employer: Maimonides Medical Center (MMC) is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard for race, creed (religion), color, sex, national origin, ethnicity, sexual orientation, gender identity, military or veteran status, age, disability, pregnancy, predisposing genetic characteristic, marital status or domestic violence victim status, citizenship status, or any other factor which cannot lawfully be used as a basis for an employment decision in accordance with applicable federal, state, and local laws. MMC is committed to following the requirements of the New York State Human Rights Law with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.
