Qualifications and Education Requirements:
Insurance Verification Requirements:
- Verifying insurance coverage of each patient
- Handling payments for services not covered by insurance
- Explaining coverages to patients
- Obtaining referrals for patients when they are not covered
- Obtaining preauthorization for procedures accordingly
- Knowledge of CPT/Diagnosis Codes for Gynecological Procedures
- Updating patient information/keeping records
- Filling out documentation required for billing
- OR Scheduler
Secondary Responsibilities:
- Ability to be a compassionate customer service advocate who is also a self-starter, can work independently and as part of a team and has excellent time management skills
- Capacity to handle multiple phone lines at the same time pleasantly and efficiently
- Ability to work in a dynamic, fast-paced and multi-call handling environment
- Strong written and verbal communication skills
- Strong organizational and computer skills
- Excellent customer service skills with a positive can do attitude
- Bilingual (English/Spanish) is strongly preferred!
Education:
- High School Diploma/GED required
- 1-2 years of customer service experience; preferably in a medical environment and OBGYN.
- Must be proficient with insurance verification process.
- Knowledge of medical office/practice preferred.
- Experience using EMR for scheduling
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Medical Specialty:
- Ob/Gyn
- Perioperative Care
- Surgery
Schedule:
Work Location: In person
