Oula delivers maternity care built around our patients – offering comprehensive support before, during, and after pregnancy. With fewer C-sections and higher VBAC success rates, our research-backed approach is delivering better outcomes. Our team of trusted midwives, OBGYNs and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most. Since launching in 2021, we've expanded our services to include Preconception and Miscarriage Care, Pregnancy Care, Hospital-Based Delivery, Postpartum Support, and Gynecology. We have 3 clinics in New York, with exciting expansion on the Horizon! Come join our team of clinicians, innovators, operators, and technologists, passionate about setting a new standard in maternity care.
About the role:
We're long overdue for a new maternity care experience. Here at Oula, we believe every pregnant person deserves a safe environment and supportive multidisciplinary team that listens, empathizes, and tailors care to meet individual needs.
We are looking for a
Medical Records Specialist to join our new collaborative maternity practice. This job is
fully remote. We're searching for an individual who is thoughtful and passionate about providing a best-in-class patient experience, detail-oriented, and excited to join a dynamic and innovative team. This teammate will work directly with our Customer Experience and Clinical Operations teams to maintain the completeness and integrity of our medical records and assist with document review and processing. The role is part-time with an expectation of 20 hours a week at a rate between 16.00-18.50/hr
Key Responsibilities:
- Own the process of obtaining medical records for patients transferring care into our practice, including reviewing for completeness and following up with patients and providers as necessary
- Ensure HIPAA compliance and protection of patient health information (PHI)
- Handle external medical record requests, including obtaining required release forms from patient, sending records in a timely manner, and documenting fulfillment of the request
- Upload and map external medical records into our Electronic Medical Records (EMR) system quickly and accurately when received
- Route inbound faxed records and documents for processing as needed
About You:
- Passionate about improving maternity care through a combination of clinical care, technology, patient empowerment and education
- Ruthlessly organized and detail-oriented in your daily tasks
- Committed to providing outstanding service in the maternal healthcare space
- Able to communicate effectively both verbally and in writing with both internal and external stakeholders
Desired Experience & Qualifications:
- Associate's degree or equivalent professional experience
- 1-2 years of experience working with Electronic Medical Records
- Prior experience working with Athena and/or prenatal care medical records a plus
- Spanish or other non-English language proficiency a plus
- Data entry speed of 40 keystrokes per minute required
Oula offers a competitive total rewards package which includes base salary, and comprehensive benefits. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Oula is committed to fostering an inclusive workplace where everyone's contributions are valued.
Salary Range
$16.50—$18.50 USD
Oula's Commitment as an Equal Opportunity Employer:
We want you to know: You can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself (especially in your cover letter – this is where you can really state your case for *why you*). We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.
