At DeoDoc, we are revolutionizing the world of intimate care with innovative, gynecologist-developed products designed for intimate health. Join our passionate team in Stockholm and contribute to shaping the future of women’s health.
We are looking for a motivated E-commerce & Customer Experience Intern to support our rapidly growing E-commerce platform. This is a fantastic opportunity to gain hands-on experience in E-commerce operations, customer journey optimization, customer service, and website management.
Responsibilities:
- Support customer success management by assisting with customer inquiries and ensuring a seamless shopping experience.
- Help improve the customer journey by identifying friction points and suggesting enhancements.
- Manage website content updates, including product descriptions, images, and banners.
- Assist in maintaining and updating the website on a regular basis to ensure an engaging and user-friendly experience.
- Assist in developing and executing email marketing campaigns.
- Create digital assets such as graphics and images for the website and marketing materials.
- Support the social media team to drive traffic and sales.
- Analyze data and customer feedback to improve user experience and optimize conversion rates.
- Collaborate with the creative team on product photoshoots and content creation.
Requirements:
- Pursuing or recently completed a degree in marketing, communications, business, or a related field.
- Strong interest in E-commerce, customer service, and website management.
- Good written and verbal communication skills in both English and Swedish.
- Detail-oriented with an eye for design and customer-friendly content.
- Basic knowledge of E-commerce platforms (e.g., Shopify) is a plus.
- Knowledge of Adobe Creative Suite (specifically Photoshop & Lightroom) is a plus.
This is an in-person position based in our Stockholm office in Östermalm. Join us to gain valuable experience in E-commerce, customer success, and digital marketing in a fun and collaborative environment.
If you’re passionate about customer experience, digital marketing, and vulvas, we’d love to hear from you!
