Job Title: Junior Account Manager
Location: Dublin (Hybrid Working Available)
Salary: Competitive + Bonus
About the Company:
RecruiterForce is partnering with an innovative sustainability start-up that is making a real impact in the industry. Our client is on a mission to drive sustainable solutions and is looking for a passionate Junior Account Manager to join their growing team. This is an exciting opportunity to be part of a forward-thinking company that values collaboration, customer success, and environmental responsibility.
The Role:
As a Junior Account Manager, you will play a key role in managing and nurturing client relationships. You’ll be responsible for handling customer renewals, identifying upsell and cross-sell opportunities, and ensuring an exceptional customer experience. This position is perfect for someone with 1-2 years of experience in account management, sales, or customer success who is eager to develop their career in a dynamic and purpose-driven environment.
Key Responsibilities:
- Manage a portfolio of clients, ensuring high levels of customer satisfaction and retention.
- Handle contract renewals, proactively engaging with customers to secure ongoing business.
- Identify and capitalize on upselling and cross-selling opportunities to maximize revenue.
- Work closely with internal teams to address customer needs and resolve any issues.
- Provide insights and feedback to improve products and services based on customer interactions.
- Maintain accurate records of client interactions and sales activity using CRM tools.
What We’re Looking For:
- 1-2 years of experience in an account management, customer success, or sales role.
- Strong communication and relationship-building skills.
- A proactive and customer-focused mindset with the ability to identify opportunities.
- Ability to work independently and as part of a team in a very fast-paced environment.
- Passion for women's health / sustainability / inclusivity and an interest in making a positive impact.
- Experience with CRM systems is a plus.
Why Join?
- Be part of an exciting, growing start-up with a meaningful mission.
- Clear career progression and development opportunities.
- Competitive salary with performance-based incentives.
- A collaborative and supportive team culture.
If you’re an ambitious and driven individual looking to take the next step in your career within a sustainability-focused business, we’d love to hear from you! Apply today and let RecruiterForce help you find your next great opportunity.
