Company Summary:
Viva Eve is a total reinvention of the women’s health care experience.
We know that so many women are unhappy going to typical clinics with rushed doctors and unhelpful staff. Some offices even send patients to a different location for every test, such as ultrasounds or bloodwork, without thinking about what’s easiest for patients.
We wanted to change that. At Viva Eve, we do things differently. From ob/gyn to fertility and fibroids, we are your women’s health experts. Our purpose is to empower women to take control of their own health. Our core difference is in-depth, personalized care coupled with a warm, welcoming experience designed around the patient. With a team of multi-disciplinary specialists, led by a women’s health doctor who knows the patient, patients no longer have to go to extraordinary lengths to receive answers about their health.
At our core, our offices and top-rated staff have been designed to make our patients feel comfortable and empowered in all aspects of their health journey.
Job Purpose
The Medical Receptionist will serve as the initial contact for all patients visiting the practice. This person will answer, screen, and direct calls on a multi-line phone system; and forward information to appropriate parties. The Medical Receptionist will also meet and greet patients and check them into the computer system.
Job Duties:
- Check-in/out patients
- Greet patients and direct or escort them to the appropriate area
- Input patient information into the Electronic Medical Records system (EMR)computer system for billing
- Prepare and maintain patient charts
- Ensure patients complete all necessary medical forms
- Collect forms of payment
- Interact with patients in person and over the phone in a courteous and professional manner
- Answer, screen, and direct calls on a multi-line system
- Contact potential new patients to help schedule initial appointments
- Compose typed routine correspondence as required
- Perform general clerical duties ( i.e. filing, photocopying, faxing, mailing)
- Demonstrate a high level of professionalism in dealing with confidential issues
- Contact outside service providers and other medical offices for records
- Work with insurance companies to obtain authorizations and verify insurances
- Scan patient documents and attach them to patient files
- Write patient referrals
- Prepare medical records for transfer patients
- Maintain HIPAA compliance at all times
Qualifications:
- 1 year of related experience, or equivalent, a combination of education and experience
- Proficient in Microsoft Office and Google Suite; and at least one Electronic Medical Records (EMR/EHR) system
- Strong organizational skills with the ability to manage priorities and workflow
- Versatile, flexible, and willing to work with enthusiasm in an environment with constantly changing priorities
- Able to effectively communicate with people at all levels of experience and education and from various backgrounds and cultures
- Excellent written and verbal communication skills
- Knowledge of medical terminology is a plus
- Bilingual is a plus
Schedule:
- 40 hours per week, in 8-10 hour shifts.
- We are open Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 7 a.m. to 5 p.m.
- You must have open availability.
Pay: $18-$25 per hour based on experience.
Generous Benefits & Perks, including:
- PTO Paid Time Off
- 401(k)
- Medical, Dental, and Vision Insurance
- Employee Assistance Programs
Viva Eve is an equal opportunity and affirmative action employer. We are committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination and harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We comply with all applicable federal, state, and local laws.
