If you have experience as a Medical Receptionist and a passion for women's health, we have an exciting opportunity for you! This role welcomes patients with a warm greeting, assists with patient requests for services and related inquiries, and operates necessary front office equipment to ensure high-quality patient relations.
Hours: 7:45am through 5:00pm, Monday - Friday.
Location: This position is BASED at The Woodlands and will float, as needed, to our other Houston area locations
Essential Responsibilities:
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Answer incoming calls, direct them appropriately, and assist patients as needed—ensuring consistent communication between the lab, onsite physician, and staff, while upholding our standards for patient care and confidentiality.
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Schedule and confirm patient appointments, follow-up visits, and physician referrals.
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Verify insurance benefits when necessary.
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Professionally handle phone inquiries and route calls to the appropriate personnel.
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Welcome and assist visitors, determine the purpose of their visit, and guide them to the appropriate staff member.
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Maintain and update medical charts, reports, and correspondence accurately.
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Conduct patient interviews to complete insurance documentation and privacy forms.
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Perform additional duties, special projects, or tasks as assigned.
Education and skills necessary:
- High School Diploma is required
- Two (2) years of Medical Administrative or Call Center experience required
- EMR experience preferred
- Bilingual - Spanish a PLUS!
Why You'll Love Working Here – Our Amazing Benefits:
🌟 Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.
👨👩👧👦 Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
🤱 Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
🌴 Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
💼 Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
💳 Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
💚 Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
🙌 Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
📚 Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
🧘 Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
💡 Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
🐾 Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
