Medical Scribe

New Hope Fertility Center • Full-time • New York, NY, US • 11h ago

General Description: The Scribe/Clinical Coordinator will assist our Reproductive Endocrinology Physicians and nurses with the coordination of IVF cycles and fertility patient treatment plans. In addition, you may also perform a variety of clinical duties under the direction of a physician or physician extender to provide clinical support to our physicians, along with performing patient care administrative duties necessary to deliver quality patient care; being responsible for and ensuring overall satisfaction of the patient experience.

Essential Functions

Coordinate all infertility diagnostic tests and treatment plans between patients and physicians.
Perform clinical functions that impact patient care, patient flow and patient satisfaction.
Telephone triage with patients regarding patient medication, treatment plans and test results.
Care of patient through ovulation induction, egg freezing, sperm analysis, IVF and oocyte donation.
Educates patients on IVF procedures, treatment protocols, medications and injections.
Responsible for the ongoing communication between the Physician and the patient.
Counsels patients on infertility treatment protocols.
Communicates physician orders and instructions.
Responsible for accurate and timely communication of lab results to patients.
Maintain Patient charting, testing and flow sheets.
Knowledge of examination, diagnostic and treatment room procedures related to fertility.
Ability to remain calm and respond appropriately to all stressful situations.
Skilled in charting and documenting nursing actions.
Knowledge of OSHA, FDA, and HIPAA compliance.
Excellent communication and interpersonal skills.
Consistently model the organization's philosophy of customer service.
Meet with patients to coordinate upcoming procedures, review requirements, calendars, and medications.
Communicate with provider any patient related issues, ultrasound findings and lab results.
Strong communication skills with professional yet friendly etiquette providing the utmost customer care.
Must know how to schedule patients in a timely and organized manner.
Providing compassion and emotional support and counseling to patients throughout the IVF experience
Interacts with OR clinical staff.

Requirements

Bachelor's degree, preferably in Science.
Minimum 2-3 years experience in a medical setting-preferred
Excellent work ethic and ability to work both independently and as part of a team.
Meticulous organizational skills and attention to detail.
Excellent time-management, customer service, and critical-thinking skills.
Ability to work well in a fast-paced environment while maintaining composure and an individualized, compassionate approach to patient care.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.