Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. In this role, you will be the first point of contact for patients and visitors, providing exceptional customer service in a medical office environment. Your responsibilities will include managing patient interactions, scheduling appointments, and assisting with administrative tasks to ensure the smooth operation of our facility.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming positive atmosphere.
- Manage patient check-in and check-out processes efficiently.
- Schedule and confirm appointments, ensuring accurate calendar management.
- Assist with processes and verify insurance information and collecting payments.
- Maintain patient records in compliance with confidentiality regulations.
- Handle phone inquiries professionally, directing calls as necessary.
- Support the medical staff with administrative tasks as required.
- Ensure the front desk area is organized and well-maintained.
Requirements
- Previous experience in a medical office or hospital setting is required.
- Strong customer service skills with a focus on patient satisfaction.
- Familiarity with insurance verification processes.
- Experience using ECW or similar practice management software is an advantage.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a very fast-paced and busy environment while maintaining attention to detail.
Join our team as a Front Desk Receptionist where you can contribute to enhancing patient experiences while developing your skills in a supportive environment!
Job Types: Full-time, Part-time
Pay: $16.00 - $19.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Medical Specialty:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Medical Office reception: 2 years (Required)
Ability to Commute:
- Melbourne, FL 32901 (Preferred)
Ability to Relocate:
- Melbourne, FL 32901: Relocate before starting work (Preferred)
Work Location: In person
