A business office representative should be a professional individual that works as a team player and has good attention to detail.
Essential Functions
The following list of duties for the business office representative are the principal functions of the job and the scope of responsibility, but should not be considered an all-inclusive list of work requirements. Individuals may be required to perform other duties as assigned, including working in other areas of the office.
● Accurately bill out medical services utilizing proper CPT and ICD-10 coding guidelines, as well as following company policies.
● Enter and review payments on patients accounts.
● Research and follow up on any disputed/incorrect reimbursement from health insurances.
● Interact with insurance companies to gather information needed for reimbursement, precertification, benefits, eligibility etc.
● Interact with patients either on the telephone or in person regarding billing inquiries.
● Explain benefits and coverage to patients
● Daily cash balancing
● Collect patient balances
This position needs to work collaboratively with providers and office staff.
Education and Experience
High School Diploma
EMR experience
Medical office coding
The more experienced employee should have medical office experience, billing software experience, i.e. Epic, and an understanding of CPT and ICD coding.
Summary
As a Business Office Representative, you will be integral to the smooth operation of our medical office, ensuring efficient patient interactions and administrative support. This role requires a high school diploma or GED, along with experience in medical office settings and familiarity with CPT and ICD-10 coding. Your core skills in managing patient records and billing processes will be essential, while your premium skills in communication and problem-solving will enhance patient satisfaction. Join our team to contribute to a supportive healthcare environment that prioritizes quality service and operational excellence.
Job Type: Full-time
Pay: $18.50 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Tuition reimbursement
Medical Specialty:
Schedule:
Ability to Commute:
- Manchester, NH 03103 (Preferred)
Work Location: In person
