A business office representative should be a professional individual that works as a team player and has good attention to detail.

Essential Functions

The following list of duties for the business office representative are the principal functions of the job and the scope of responsibility, but should not be considered an all-inclusive list of work requirements. Individuals may be required to perform other duties as assigned, including working in other areas of the office.

● Accurately bill out medical services utilizing proper CPT and ICD-10 coding guidelines, as well as following company policies.

● Enter and review payments on patients accounts.

● Research and follow up on any disputed/incorrect reimbursement from health insurances.

● Interact with insurance companies to gather information needed for reimbursement, precertification, benefits, eligibility etc.

● Interact with patients either on the telephone or in person regarding billing inquiries.

● Explain benefits and coverage to patients

● Daily cash balancing

● Collect patient balances

This position needs to work collaboratively with providers and office staff.

Education and Experience

High School Diploma

EMR experience

Medical office coding

The more experienced employee should have medical office experience, billing software experience, i.e. Epic, and an understanding of CPT and ICD coding.

Summary

As a Business Office Representative, you will be integral to the smooth operation of our medical office, ensuring efficient patient interactions and administrative support. This role requires a high school diploma or GED, along with experience in medical office settings and familiarity with CPT and ICD-10 coding. Your core skills in managing patient records and billing processes will be essential, while your premium skills in communication and problem-solving will enhance patient satisfaction. Join our team to contribute to a supportive healthcare environment that prioritizes quality service and operational excellence.

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Retirement plan
Tuition reimbursement

Medical Specialty:

Ob/Gyn

Schedule:

Monday to Friday

Ability to Commute:

Manchester, NH 03103 (Preferred)

Work Location: In person

Manchester Ob/Gyn Associates

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