POSITION TITLE: Administrative Coordinator – Health Care Delivery

LOCATION: Remote in Maine, New Hampshire or Vermont

HOURS: Full Time, 37.5 hours/week, Hourly (Non-Exempt)

UNION MEMBERSHIP: This position is represented by AFT union in NH/VT & MSEA union in ME

POSITION PURPOSE:

The Administrative Coordinator provides essential administrative and organizational support to the Health Care Delivery (HCD) team by maintaining records and contracts, scheduling and managing events, gathering and reporting data, and ensuring smooth communication between departments. The role also involves supporting various projects, assisting with reports and tracking progress, and helping ensure compliance and operational consistency across health centers.

YOUR DAY- TO-DAY RESPONSIBILITIES:

Create, update & maintain documents to assist staff
Create and improve systems that provide interdepartmental visibility of work, projects, and resources
Gather and tabulate data on a routine basis for various initiatives related to health care delivery and centralized operations
Schedule & coordinate logistics for Health Care Delivery meetings, Health Center Manager Meetings, Clinician Meetings, trainings and other events.
Coordinate the gathering and responses to patient grievances and patient & staff satisfaction surveys
Oversee off-site storage processes, including record retrieval requests and destruction
Update website and SharePoint page for health centers and health center operations.
Participate in new project development and the implementation of project related activities for the department
Assists senior staff with project specific activities in a timely and efficient manner, develops project plans, compiles and analyzes data, produces project reports, maintains project plans, and schedules meetings

JOB PERKS:

Work with a group of dedicated professionals
Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
Gain experience with a trusted leader in affordable, high quality, health care
Travel Mileage Reimbursement
Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services

COMPENSATION:

Pay Range - for this position is based on years of relevant work experience. Candidates with 0-6 years of experience can expect to earn between $23.61 – 26.58 per hour/year. As experience increases, so does the rate of pay, with candidates who have 15 or more years of direct experience earning up to $31.76 per hour/year.

BENEFITS:

Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays
Paid Parental Leave
Medical, Dental & Vision Insurance
PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs
403b retirement account and 2% employer match eligibility
Employee Assistance Program (confidential counseling and resources)
Employee referral bonuses
Employer Paid Short Term Disability & Life Insurance

KNOWLEDGE, SKILLS AND ABILITIES:

Bachelor’s Degree (BA/BS) preferred plus 1-2 years relevant experience, or an equivalent combination of education and experience
Knowledge of MS Office365 applications, including Excel
Knowledge and or experience with project management tools and concepts
Strong verbal and written communication skills
Ability to travel within the PPNNE region
Ability to work independently
Ability to effectively deal with a wide variety of individuals

WHY JOIN PPNNE?

Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all.

Interested applicants please submit a cover letter and resume by visiting our website at https://jobs.lever.co/ppnne.

Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer

Planned Parenthood of Northern New England

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Administrative Coordinator – Health Care Delivery