Third Party Coordinator

New Hope Fertility Center • Full-time • New York, NY, US • 3m ago

General Description: The Egg Donor Coordinator is responsible for assisting in the delivery of health care and patient care in regard to Egg Donor services.

Supervision Received: Reports to Medical Director/Practice Manager

Essential Functions

Seek to operate the NHFC in house egg donor program in a manner that optimizes availability of program donors to NHFC recipients and to NHFC patients desiring to preserve fertility through oocyte donation, donor oocyte freezing.
Promote patients reproductive health by collaborating with NHFC physicians and other multi-disciplinary team members in matching recipients with NHFC egg donors.
Provide education, counseling and support to recipients, program egg donors, and embryo donors.
Guidance and supportive measures given to recipient couples seeking to use an egg donor(s) for future IVF treatment at NHFC.
Assist with clerical and other office duties as needed.
Work closely with and serve as a resource to the in-house donor program for other coordinators on the Third-Party team, IVF staff, NHFC physicians and nurses.
Take ownership of the care of donors and recipients through the match process.
Collaborate with attorneys, marketing department, psychologists, financial coordinators and others throughout the match process.
Collaborates with the team to determine the efficacy of the donor process flow; recognizes opportunities for increased efficiency and makes recommendations to the Medical Director.
Works closely with the Marketing Department to assist with and ensure success of egg donor recruitment events/activities.
Learn, follow, and keep up-to-date with FDA regulations for HCT/Ps and ASRM guidelines related to Third Party Reproduction.
Counseling patients about all details of egg donor and embryo donation selection and the steps in the match process.
Maintaining Excel spreadsheets of the NHFC Donor Program cases. Provide cycle specific outcome data.
Assess for needed improvements or changes in the NHFC Donor Program and participate in the solutions.

Education

Bachelor's degree, preferably in Science/or current Medical Certification.

Experience

Minimum 2-3 years experience in an infertility medical setting.
Excellent work ethic and ability to work both independently and as part of a team.
Meticulous organizational skills and attention to detail.
Excellent time-management, customer service, and critical-thinking skills.
Ability to work well in a very fast-paced environment while maintaining composure and an individualized, compassionate approach to patient care.