In this role, you will be the key administrative contact for patients, their families, and the clinical team, ensuring smooth coordination of appointments, eligibility assessments, treatment schedules, and patient records. You will provide vital support to neurology consultants, clinical nurse specialists, and the private patient team, ensuring a seamless and compassionate patient experience.
This is a unique opportunity to be part of a world-leading neurology centre, working at the forefront of dementia treatment. If you thrive in a fast-paced, patient-focused environment and want to contribute to a groundbreaking service, we encourage you to apply!
Responsibilities
As a Dementia Pathway Coordinator, you will play a crucial role in managing and coordinating the private Lecanemab treatment pathway for patients with early-stage Alzheimer’s disease. Key responsibilities include:
- Scheduling patient appointments, including eligibility assessments, MRIs, and twice-monthly infusions.
- Managing patient records, ensuring accurate tracking of treatment schedules and financial records.
- Providing administrative support to consultants, clinical nurse specialists, and the private patient team.
- Acting as the first point of contact for patient and family queries, offering clear and compassionate communication.
- Liaising with multiple departments including Private Consulting Rooms, Queen Square Imaging Centre, and the Homecare Team to ensure smooth service delivery.
- Supporting service improvement initiatives and contributing to the efficiency of the dementia treatment pathway.
- The role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For further details / informal visits contact: Name: Mr Artjom Butsik Job title: Service Manager Email address: artjom.butsik@nhs.net