Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of
Healthier Children. A Better World.
Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.
Program Manager, Education Hub
Division of Endocrinology
The Hospital for Sick Children, Toronto, Ontario Canada
The Ontario Paediatric Bariatric Network (OPBN) with oversight by the Provincial Council for Maternal and Child Health (PCMCH) is comprised of 12 Ministry of Health (MOH) funded paediatric weight management clinics across Ontario. The SickKids Healthy Living Clinic (HLC) is one of these sites, providing specialized paediatric weight management services to children and adolescents with obesity, many of whom have complex medical and psychosocial health needs. The OPBN was convened to promote consistency in standards of practice, resources, and outcome measures. With leadership and coordination support from PCMCH, the OPBN identifies priorities and recommends strategies to advance a coordinated system of services, address service gaps, and improve quality of care across community and hospital settings, and across urban, rural, and remote regions.
A cornerstone of paediatric obesity treatment is addressing barriers and enablers of healthy behaviour change through psychoeducational sessions - a process designed to equip patients and families for long-term sustainable changes that will improve current and future health. An OPBN gap analysis conducted in the 2022/23 fiscal year highlighted the urgent need for the development, coordination, and evaluation of shared allied health educational programming for families across the OPBN, particularly in specialty areas where resources are lacking.
The OPBN Education Hub will consolidate expertise, develop program materials, and coordinate diverse educational programs for patients and families. These will include lectures, interactive sessions, specialty treatment or therapy groups, and flexible-accessibility resources such as podcasts or videos. Content will focus on highly specialized mental health, nutrition, and physical activity materials. Evaluation metrics such as demographics, patient knowledge, provider/patient satisfaction, and patient/family change in self-efficacy will gauge program effectiveness. The Education Hub aims to streamline and increase educational resource innovation, dramatically increase patient/family access to treatment, and reduce system redundancy, overall costs, and provider burden. The vision is to create a comprehensive and flexible hub that empowers stakeholders and significantly enhances timely and effective patient care across the network.
Position Description
As Program Manager, you will lead the operations and logistics of the Education Hub. You will work closely with a team of energetic, creative, interdisciplinary healthcare professionals within the SickKids Healthy Living Clinic and the OPBN.
Governance
Here¿s What You¿ll Get to Do
- Establish, engage, and consult the OPBN Education Hub Steering Committee, which will provide input and oversight for the Education Hub. This committee will report to the OPBN Advisory Committee.
Planning And Assessment
- Identify programming priorities and optimal delivery methods through a comprehensive stakeholder needs assessment across all OPBN sites.
Program And Content Development
- Collaborate with the OPBN Education Steering Committee to determine development strategies, delivery methods, and collaboration among OPBN sites.
- Oversee the collection of expert treatment materials, and the development of basic and speciality paediatric obesity treatment programming and shareable resources (e.g. educational slides, videos, and treatment manuals).
- Establish project timeline and ensure the development team meets milestones.
Logistics And Implementation
- Navigate issues of confidentiality, consent, and data collection
- Manage and coordinate program implementation including scheduling, registration, facilitation, troubleshooting, and ensuring appropriate audio-visual and technical support is arranged.
- Oversee the production of multimedia content (e.g. videos, podcasts, interactive tools).
Communications
- Provide communications support, including disseminating program details to the OPBN and distributing promotional materials.
Quality Assurance And Evaluation
- Support the design and collection of program metrics across the OPBN using a variety of sources and methods.
- Conduct a quality improvement analysis using feedback from key stakeholders and program metrics.
Budget And Finance
- Forecast and manage the Education Hub budget.
- Provide quarterly finance reports to PCMCH.
Project Management
- Write and submit an annual business plan to PCMCH at the beginning of the fiscal year outlining specific education goals and key deliverables for the following fiscal year.
- Be accountable for meeting and reporting on project milestones and deliverables.
- Submit quarterly progress updates compared against the annual business plan to PCMCH and attend year-end meetings with PCMCH to discuss progress, deliverables, and metrics.
Essential Requirements
Here¿s What You¿ll Need
- Post secondary degree or certificate
- Demonstrated experience in project development, project management and stakeholder needs assessments
- Demonstrated experience in budgeting and financial accountability
- Excellent written and verbal communication skills, with an ability to clearly communicate with a range of stakeholders.
- Close attention to detail while maintaining view of the larger scope
- Function independently and keep track of project milestones
- Strong collaboration skills within an interprofessional team
- Excellent leadership skills with the ability to motivate and engage large teams towards achieving a shared goal. Experience leading and directing meetings.
- Strong conflict resolution skills
- Ability to work efficiently with strong judgement, excellent problem-solving, decision-making, and time management skills and the ability to analyze complex problems.
- Commitment to equity, diversity and inclusion (EDI)
Assets
- Graduate degree or equivalent
- Project Management certification or equivalent work experience
- Experience with REDCap data capture system and MyBI Finance system
- Experience working in healthcare education programming, including designing, coordinating, or evaluating educational initiatives.
Benefits
Here's What You'll Love
- This position is eligible for employee benefits coverage; including but not limited to health, dental, and insurance. The full benefits offered will be discussed at the time of position offer.
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
Impact
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
Employment Type: Full-Time, 1-year contract with possibility for renewal.
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.
When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially.
Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital¿s receipt of all necessary documentation.
How To Apply
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