At CARE Fertility & Women’s Health, we are dedicated to helping individuals and couples achieve their dreams of building a family. Our clinic combines cutting-edge technology, personalized treatment plans, and compassionate care to provide the highest quality fertility services available. Located in the heart of Ottawa, we are proud to offer world-class reproductive medicine in a warm and welcoming environment.
Job Overview
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will possess strong organizational and communication skills, with experience in administrative tasks within a medical office setting. This role involves supporting the daily operations of the office, ensuring efficient patient flow, and providing exceptional service to patients and staff alike.
Responsibilities
- Manage front desk operations, including greeting patients and handling inquiries with professionalism and courtesy.
- Maintain accurate patient records through effective filing and documentation practices.
- Utilize multi-line phone systems to manage incoming calls, schedule appointments, and relay messages efficiently.
- Assist with bookkeeping tasks, including managing invoices and vendor management.
- Support human resources functions such as payroll processing and employee training & development initiatives.
- Collaborate with team members to ensure smooth office operations and effective communication across departments.
- Oversee clerical tasks such as data entry, correspondence, and maintaining office supplies inventory.
- Implement organizational strategies to enhance workflow efficiency within the medical office environment.
Experience
- Previous experience in a medical office or healthcare setting is preferred.
- Supervising experience is a plus, demonstrating leadership abilities within a team environment.
- Proficiency in QuickBooks or similar accounting software is highly desirable.
- Strong administrative experience with an emphasis on clerical duties, filing systems, and office management practices.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Proven organizational skills with the ability to manage multiple tasks effectively while maintaining attention to detail.
- Familiarity with budgeting processes is beneficial for managing office expenses efficiently. Join our team as a Medical Office Assistant where you will play a crucial role in delivering quality healthcare services while ensuring the smooth operation of our medical practice. Your contributions will be valued as we work together to provide exceptional care to our patients.
All interested applicants please send your resume to hr@carefertility.ca quoting the subject line: “MOASept2025”. Application deadline is October 3rd, 2025
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accessibility accommodations during any stage of the recruitment process, please contact our HR team at hr@carefertility.ca. We will work with you to meet your needs in a timely and confidential manner.
We are an equal opportunity employer and are committed to building a diverse and inclusive workplace. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other characteristic protected by law.
Job Type: Full-time
Pay: $17.59-$25.42 per hour
Expected hours: 30 – 40 per week
Experience:
- Proven experience as a Medical Administrator: 3 years (preferred)
Work Location: In person
