Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.

Ottawa is built on un-ceded Algonquin Anishinabek territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024 and 2025 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

Better Outcomes Registry & Network (BORN) Ontario

Funded by the Government of Ontario and administered by CHEO, the Better Outcomes Registry & Network (BORN) is Ontario's prescribed perinatal, newborn, and child registry with the role of facilitating quality care for families across the province. BORN collects, interprets, shares, and rigorously protects high-quality data essential to making Ontario one of the safest places in the world to have a baby. BORN also manages Prenatal Screening Ontario, whose mandate is to coordinate and oversee the operations of prenatal screening services in Ontario, supporting a cohesive and high-quality screening system.

POSITION SUMMARY

The Graphic Designer at BORN Ontario will be a creative force within the Communications, Engagement and Partnerships team, producing a wide variety of engaging design materials for diverse audiences—including healthcare professionals, government stakeholders, patients, and families. The role will foster the BORN brand by developing impactful visuals that support knowledge translation, stakeholder engagement, and public health promotion across digital, and print channels. BORN seeks a collaborative teammate who can balance creativity with technical rigour, manage multiple projects in a dynamic environment, and contribute to the broader vision of maternal-child health excellence in Ontario.

MAIN RESPONSIBILITIES

Develop, produce, and maintain concepts, graphics, and layouts for print and digital materials, including brochures, logos, reports, presentations, infographics, social media assets, annual reports, website content and more, for numerous audiences, from patients to government stakeholders.
Determine and create the best visual treatment for a project or story (graphic design, motion graphics, video)
Collaborate with BORN staff, medical professionals, project leads and other external partners to gather requirements and deliver on communication objectives.
Manage projects from concept to production while adhering to BORN/Prenatal Screening Ontario (PSO) brand guidelines and accessibility standards (AODA)
Participate in planning and executing campaigns to support BORN initiatives and promote awareness among internal and external stakeholders
Edits and coordinates approvals of final products, including -but not limited to captioning, colour correction, compliance, graphics, voiceovers, exports in codecs required for various online platforms
Work with staff/medical staff, briefing and advising them regarding design style, format, print production, and timelines—preparing rough drafts of material based on an agreed-upon brief, reviewing final layouts, and suggesting improvements if required
Work with Adobe's Creative Cloud Suite—including InDesign, Illustrator, Photoshop, Canva and other design software
Create and maintain a BORN multimedia approach to products
Maintain organized storage and indexing of digital assets
Keep up to date on current design trends and best practices within healthcare communications and non-profit sectors
Produce various design products for numerous audiences, from pregnant individuals, children to government stakeholders.
Work with members of the Communication Team to deliver design products.
Ensure that team members perform work in accordance with the Occupational Health and Safety Act and Regulations and all CHEO Corporate/Departmental policies and procedures. Ensure that appropriate action is recommended for those team members who do not work in compliance with the Act.
Perform other related duties as assigned by supervisor.

QUALIFICATIONS

Diploma or degree in Graphic Design (Essential)
Three (3) years previous experience in graphic design (Essential)
An understanding of the latest trends and their role within a healthcare or non-profit environment (Essential)
Strong understanding of confidentiality in a health-care setting (Essential)
Strong knowledge and work experience with Adobe Creative Cloud Suite, Microsoft 365 and Teams (Essential)
Excellent interpersonal and problem-solving skills and ability to translate complex concepts into easy to understand and interpretable information and visualizations (Essential)
Excellent IT skills, especially with design and photo-editing software (Essential)
Exceptional creativity and innovation (Essential)
Excellent time management and organizational skills (Essential)
Accuracy and attention to detail (Essential)
Professional approach to time, costs and deadlines (Essential)
Strong understanding and working knowledge of printing and post-production equipment (Essential)
Ability to work within a fast-paced team environment (Essential)
Ability to work independently and under pressure with deadlines (Essential)
Good understanding and working knowledge of photographic equipment (Essential)
Working knowledge of motion graphics and animation (Preferred)
Ability to maintain confidentiality and troubleshooting in a fast-paced and multi-disciplinary work environment (Essential)
Criminal Record Check (Level 1) (Essential)
Bilingualism (French/English) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.

Job Type: Full-time

Pay: $36.95-$43.47 per hour

Expected hours: 37.5 per week

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

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Graphic Designer, BORN Ontario, Full time