Internal/ External Job Posting-Burnaby Family Life
Support and Education Coordinator
Who Are We:
Since 1971, Burnaby Family Life has been offering quality community social services in Burnaby and in neighboring communities. We’re building on that tradition and working every day to make this a more inclusive, welcoming and safe community for all. Our organization promotes a work culture that values transparency, teamwork, learning, fairness, and integrity. As an organization, we adhere to the following values: Collaboration, Leadership, Advocacy, Respect and Inclusion, Professionalism, Learning, Empowerment.
Burnaby Family Life is proud to offer an extensive benefits package…
- Municipal Pension Plan
- Extended health care
- Professional and career development opportunities
- Wellness and preventative health benefits
- Generous vacation and sick time
Job Summary:
The Support and Education Coordinator facilitates, models, and promotes positive health practices individually and through group sessions. The right candidate will use education, support skills, and strategies with at-risk pregnant and postpartum women to increase positive birth outcomes and connect women within their community.
Key Duties and Responsibilities:
- Supports the objectives of the Pregnancy Outreach Program and uses the established program criteria and practice standards, and guidelines when assessing participants’ needs and providing information and support.
- Determines and coordinates scheduling of topics and/or guest speakers for four groups weekly.
- Uses a collaborative team approach with program staff to provide education, support and information and group sessions with participants during established group schedules.
- Maintains an up-to-date record of program registration, including client master list and supporting waitlists.
- Establishes positive rapport with participants using a non-judgmental approach and harm reduction model and relating to participants in a caring, positive, open, and culturally sensitive manner.
- Maintains up-to-date knowledge of community resources and liaises with relevant agencies, professionals, and the community to provide program related information to the participants and to bring in facilitators to the group.
- Facilitates regular group sessions in relation to maternal/child health and wellness.
- Maintains necessary client files, program, and continuous quality improvement reports, statistics, and records.
- Performs other related duties as required.
Qualifications:
- A degree in social work, counselling, adult education or other relevant human services field, or the equivalent combination of education and experience.
- 2 years’ experience in and facilitating educational or similar groups to women dealing with parenting, violence, poverty, and various other multiple barriers.
- Experience working in the community social service sector with demonstrated working knowledge of community-based programs and community support systems.
- Knowledge of healthy pre and postnatal care is preferred.
- Knowledge of infant and child growth and development preferred.
- An understanding of cultural competency with an ability to be culturally sensitive, respectful, confidential, and caring when dealing with diverse values, beliefs, and lifestyles.
Additional Information:
- Valid Driver’s License and available vehicle (an asset).
- No relevant criminal record.
Location: 7355 Canada Way, Burnaby, BC (two sessions held in New West weekly)
Hours: 7 hours for 3 days, for a total of 21 hours weekly (groups held Tues, Wed, Thurs)
Wage: $27.33 - $29.84 based on education and experience
Benefits: Eligibility for group benefits after probation period
Start Date: Early September 2025
Reports to: Manager of Pre and Post Natal Services
Please apply with your resume and cover letter.
Closing date: until filled
Job Types: Full-time, Permanent
Pay: $27.33-$29.84 per hour
Expected hours: 35 per week
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Do you have a degree in social work, counselling, adult education or other relevant human services field, or the equivalent combination of education and experience
Experience:
- group facilitation: 2 years (preferred)
- community social service sector : 1 year (preferred)
- healthy pre and postnatal care : 1 year (preferred)
Work Location: In person
