Internal/ External Job Posting-Burnaby Family Life

Support and Education Coordinator

Who Are We:

Since 1971, Burnaby Family Life has been offering quality community social services in Burnaby and in neighboring communities. We’re building on that tradition and working every day to make this a more inclusive, welcoming and safe community for all. Our organization promotes a work culture that values transparency, teamwork, learning, fairness, and integrity. As an organization, we adhere to the following values: Collaboration, Leadership, Advocacy, Respect and Inclusion, Professionalism, Learning, Empowerment.

Burnaby Family Life is proud to offer an extensive benefits package…

Municipal Pension Plan
Extended health care
Professional and career development opportunities
Wellness and preventative health benefits
Generous vacation and sick time

Job Summary:

The Support and Education Coordinator facilitates, models, and promotes positive health practices individually and through group sessions. The right candidate will use education, support skills, and strategies with at-risk pregnant and postpartum women to increase positive birth outcomes and connect women within their community.

Key Duties and Responsibilities:

Supports the objectives of the Pregnancy Outreach Program and uses the established program criteria and practice standards, and guidelines when assessing participants’ needs and providing information and support.
Determines and coordinates scheduling of topics and/or guest speakers for four groups weekly.
Uses a collaborative team approach with program staff to provide education, support and information and group sessions with participants during established group schedules.
Maintains an up-to-date record of program registration, including client master list and supporting waitlists.
Establishes positive rapport with participants using a non-judgmental approach and harm reduction model and relating to participants in a caring, positive, open, and culturally sensitive manner.
Maintains up-to-date knowledge of community resources and liaises with relevant agencies, professionals, and the community to provide program related information to the participants and to bring in facilitators to the group.
Facilitates regular group sessions in relation to maternal/child health and wellness.
Maintains necessary client files, program, and continuous quality improvement reports, statistics, and records.
Performs other related duties as required.

Qualifications:

A degree in social work, counselling, adult education or other relevant human services field, or the equivalent combination of education and experience.
2 years’ experience in and facilitating educational or similar groups to women dealing with parenting, violence, poverty, and various other multiple barriers.
Experience working in the community social service sector with demonstrated working knowledge of community-based programs and community support systems.
Knowledge of healthy pre and postnatal care is preferred.
Knowledge of infant and child growth and development preferred.
An understanding of cultural competency with an ability to be culturally sensitive, respectful, confidential, and caring when dealing with diverse values, beliefs, and lifestyles.

Additional Information:

Valid Driver’s License and available vehicle (an asset).
No relevant criminal record.

Location: 7355 Canada Way, Burnaby, BC (two sessions held in New West weekly)

Hours: 7 hours for 3 days, for a total of 21 hours weekly (groups held Tues, Wed, Thurs)

Wage: $27.33 - $29.84 based on education and experience

Benefits: Eligibility for group benefits after probation period

Start Date: Early September 2025

Reports to: Manager of Pre and Post Natal Services

Please apply with your resume and cover letter.

Closing date: until filled

Job Types: Full-time, Permanent

Pay: $27.33-$29.84 per hour

Expected hours: 35 per week

Benefits:

Dental care
Employee assistance program
Extended health care
On-site parking
Paid time off
Vision care

Application question(s):

Do you have a degree in social work, counselling, adult education or other relevant human services field, or the equivalent combination of education and experience

Experience:

group facilitation: 2 years (preferred)
community social service sector : 1 year (preferred)
healthy pre and postnatal care : 1 year (preferred)

Work Location: In person

Burnaby Family Life

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Support and Education Coordinator