Company Overview
San Diego Fertility Center is an elite fertility practice that shares a commitment to exceptional clinical outcomes and the best patient experience. Our shared vision, mission, and values will help us reach more patients, deliver better results and expand our ability to provide fertility services.
Position Overview
San Diego Fertility Center is looking for a full-time Front Office Coordinator. The Front Office Coordinator will be responsible for welcoming patients to our center and giving them instructions as they arrive. We are looking for someone who would love to be part of an amazing team that helps people achieve their dreams of having a baby!
Please note, this position is full time, M-F, at our Del Mar location.
Key Responsibilities
- Greeting and checking in patients as they arrive to our center.
- Giving patients any instructions needed as patients check in.
- Collecting insurance cards and pharmacy cards.
- Collecting any payments due as needed.
- Handling inventory and shipping medications to satellite offices.
- Ensure cleanliness and stocking/organizing the lower lobby area.
- Scheduling patients, answering phones, and account setup as needed.
- Other duties as assigned.
- High school diploma required (Bachelors degree preferred)
- 2-5 years of customer service experience strongly desired.
- Proficiency with Microsoft Office applications.
- Previous experience Women's Health strongly preferred.
Knowledge/Skills/Abilities
- High level of customer service skills to establish and enhance positive relationships with patients and coworkers is required.
- Must have strong organizational skills and attention to detail.
- Spanish speaking is a plus.
This position pays between $22 - $25 an hour depending on experience.
