Assistant Office Supervisor (Medical Office)

US Fertility • Full-time • Rockville, MD, US • $60k - $80k / year • 5d ago

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

We are currently seeking candidates for a full-time Assistant Office Supervisor to work in our busy/high volume office in Rockville, MD. The schedule is Monday - Friday 7am - 4 pm with occasional weekends and holidays. Pay Range: $60K - $80K

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Assistant Office Supervisor is responsible for:

Provides management and direction for the office in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance & maintenance
Organizes the responsibilities of assigned staff to increase efficiency and best utilize the staffs’ skills and abilities
Coordinates and facilitates the effective delivery of patient services within the assigned work area by regularly monitoring patient flow and program operations
Works in close collaboration with the Regional Executive Director and other members of the management team to promote open communication to help ensure the delivery of the highest quality care to all patients and to facilitate revenue growth for the Practice Ensures that employees are compliant with the Company policies
Sets goals for assigned staff and motivates staff to accomplish the goals
Supervises and redirects assigned staff as needed to improve operational efficiencies and service delivery
Writes and administers performance appraisal evaluations for assigned staff

What You'll Bring:

The skills and education we need are:

Associates degree in Business Administration or other relevant field required; Bachelors’ degree strongly preferred.
Minimum 3 years’ experience in healthcare industry.
Prior Supervisory/Management experience and demonstrated leadership qualities. Experience managing a team of people for maximum performance.
Strong computer proficiency including experience with MS Office Suite.
Financial background & prior experience such as a background with developing and maintaining budgets and general accounting.
Ability to work as part of a multi-disciplinary team and promote team building.
Excellent interpersonal skills and ability to build and maintain effective working relationships.
Excellent communication skills.
Demonstrated expertise in continuous quality improvement, customer service, and team building.
Strong conflict resolution skills.
Must have high bias for action and thoroughness, and ability to cultivate a high level of team synergy.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:

Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees: 401(k) with company match and performance-based bonus opportunities
Per Diem Employees: 401(k) with company match

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.