How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Various (United States of America)
The Women's Health Manager is responsible for managing the overall operational functions, programs, and activities of the Women's Health Patient Education and Support Services program. Other responsibilities include management of system and departmental policies and procedures and competency trainings; oversight of the doula program, serve as clinical subject matter expert and resource/support to staff; lead special projects both with a community outreach focus; support and deliver community health and wellness education in the community; act as liaison to related Women's Health areas within the system including the Director and Service Line Leadership. It is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals in community-based settings throughout Wellstar Health System.
Department Leadership and Program Supervision a. Oversee and supervise day-to-day operations of the Womens Health Patient Education and doula program throughout Wellstar Health System, across all markets. b. Effectively organize and prioritize work demands in a dynamic, fast-paced environment. c. Interface effectively with all levels of individuals within Wellstar and externally in the community, including physicians and health-related vendor suppliers. d. Ability to collaborate and self-start in the areas of program development and implementation, data collection and analysis, and outcomes reporting. Assist director with strategic planning for areas of oversight. e. Take an active role in facilitating and promoting employee engagement and team trust; demonstrate and promote teamwork and collaboration for engagement and retention of all team members. f. Serve as department Safety Coach; communicate safety updates and information regarding infection control practices to staff, monitor staff compliance of infection control practices, and support safety initiatives. g. Provide communication to staff as needed on department and organizational updates. h. Serve as liaison with Service Line Chief and key physician partners. i. Serve on internal and external committees and associations that are assigned by the director. j. Perform other duties as assigned that assist in growth and success of the department and system. k. Oversee and assist with department needs as assigned by director. Human Resources Management, Professional Development and Initiative a. Interview and select team members and provide continued support to develop, coach, counsel and mentor. b. Complete mid-year and annual evaluations. c. Coordinate and utilize current reward recognition program for team members. d. Oversee completion of professional competency requirements and education. e. Facilitate continuing education/learning/growth opportunities for team member development. f. Evaluate and manage employee performance and discipline in accordance with Human Resources Policy and Practice. g. Coordinate team member volunteer opportunities for womens health events within the community. Evidence-Based Practice and Research Management a. Promote evidence-based practice, doula research and performance improvement (PI). Participate in activities such as value analysis as part of the decision-making process in evaluating patient care products and screening equipment/supplies. b. Uphold healthcare system and departmental policies and procedures and clinical competencies put forth by Wellstar and professional associations including legal, regulatory and accreditation requirements and standards including The Joint Commission Patient Safety Goals and Wellstar safety absolutes. c. Ensure compliance to regulatory agencies DHR, Dept. of Labor, TJC, HIPPA compliance, etc. Maintain accurate records and ensure confidentially of all data collected in accordance with compliance requirements. d. Oversee and track participant and program data for measurement of individual and program goal achievement, outcomes and results. Create outcome-focused management reports based on the identified business plan goals and objectives. e. Oversee, update and create department specific protocols, policies and procedures in collaboration with key stakeholders with the healthcare team to achieve best practice outcomes. f. Assess effectiveness of current programs and processes and enhance delivery methods to reach targeted populations with greater impact and outcome measurements. g. Coordinate, lead and execute training for all staff and maintain records of completion. h. Manage development and distribution of clinical patient education materials. i. Participate in data collection; pose relevant questions to advanced evidence- based practice. Provide data as requested to departments for accreditation purposes. j. Oversight for all quality technology equipment required for virtual, e-classes and in-person education. Financial Management a. Develop annual budget plan creating accurate and realistic budgets for ongoing programmatic activities. b. Submit monthly budget reports to director. c. Assist with the development of marketing plans to promote and drive participation to programs and services. d. Oversee invoicing, billing and payments for services as applicable. e. Maintain/coordinate inventory of supplies; monitor resource expenditures for equipment and supplies; support efficient and effective use of resources. f. Manage time and attendance for direct reports and other personnel as assigned. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.
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Masters Health Promotion-Preferred or Bachelors Education or Bachelors Public Health or Bachelors Health Education or Bachelors Nursing or Bachelors Social Work
All certifications are required upon hire unless otherwise stated.
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Basic Life Support or BLS - Instructor
Minimum 2 years Two or more years of professional experience within a health or behavioral health system. Required and Experience working with persons and populations with diverse backgrounds; proficiency in health education and health promotion theory and practice Required
Ability to read, write and speak the English language. High Excellent communication and presentation skills. Strong customer service and interpersonal skills. Ability to multi-task essential; detail oriented; strong time management skills. Ability to model the way to achieve extraordinary results for the organization. Credibility and competency in leadership skills. Proficient computer skills with Microsoft Office in Microsoft Word, Excel, Power Point, Outlook strong ability to manage email.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
