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The University of Miami Health System, "UHealth", Department of Pediatrics- Perinatal Care has an exciting opportunity for a Full-Time Case Worker 1 to work in Miami.
The Case Worker assists patients in keeping appointments, identifies barriers to care, coordinates the development of a treatment plan, and monitors the implementation and follow-up of treatment/service provided or ordered by health care providers.
Core Responsibilities:
Conducts patient evaluations to obtain information on the patient's medical and mental health, treatment and recovery to develop an effective treatment plan.
Ensures patients are enrolled in insurance and free or low-cost social service programs for which they are eligible (e.g., food stamps, WIC, housing, SSI, Medicaid/Medically Needy Program, Ryan White, and ADAP, etc.).
Learns the requirements of the new Affordable Care Act and the · enrollment process to ensure patients know how to appropriately enroll or transition their care from Ryan White to a health care exchange or other insurance program that will allow them to maintain their care with our program.
Identifies and resolve real or perceived barriers to care, (e.g., disclosure, cultural beliefs, denial, transportation, childcare, support systems, functionality, insurance, etc.) to enable patients to adhere to care recommendations and improve their health outcomes.
Assists with patient-provider communication.
Provides medication adherence education, assessment, and counseling.
Conducts secondary prevention and lifestyle management interventions.
Provides clients with information on available clinical trial opportunities and facilitates linkages to research staff.
Educates and counsels patients around issues related to their illness and/or life situation and assists in finding additional information from websites and agencies.
Maintains knowledge of community health and welfare resources and the variety of programs offered.
Maintains confidentiality of all records, data, and information as required by HIPAA regulations and other regulatory agencies
Documents filing and actions taken, according to departmental guidelines and standards.
Assists with record audits for documentation and record compliance.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions:
This direct service position is responsible for providing maternal child health services to Healthy Start clients (pregnant women and infants) participating in the Healthy Start Program. Duties also include service data quality assurance and quality improvement activities. Must be willing to conduct services in the community with personal vehicle to provide services to clients and interact with other community providers.Position is salaried, and requires working evenings and weekends as needed to ensure that job duties are met.
Provide maternal child health services to CONNECT hospital-based clients, including: client initial contacts. Work in conjunction with supervisor and multidisciplinary service team to ensure implementation of coordinated services as related to program participant needs.
Provide initial assessments to hospital-based clients referred to the Healthy Start Program.
Provide case management/care coordination referrals to participants when appropriate for the range of maternal child health psychosocial and behavioral health needs.
Perform quality assurance tasks, service-related administrative duties and data tasks related to the preparation of programmatic documentation and agency reports and compliance with program performance measures.
Function as a contributing member of the team during staff meetings and with other team members.
Conduct Healthy Start educational outreach activities in community settings and facilitate collaborative relationships with community partners.
Complete all required client-related service and programmatic written and electronic documentation in compliance with programmatic requirements, agency reporting, and the Healthy Start Standards and Guidelines.
Attend all programmatically required trainings and staff meetings and strictly adhere to program protocols.
Other organizational/support duties as assigned.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
Bachelor’s degree in relevant field
Minimum 1 year of relevant experience
Fluent in Spanish or Creole preferred
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H5
