Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.
The Operations Analyst drives operational efficiency and access to care by transforming data into actionable insights, leading ad-hoc improvement initiatives, and administering end-user access for key patient access applications. The role blends analytical rigor, project execution, and system stewardship to support strategic decision-making and regulatory compliance.
- Collect, clean, and integrate data from EHR, claims, scheduling, and finance systems.
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Consult to refine dashboards and self-service reports in Power BI and Excel; track KPIs such as cycle time, denial rates, throughput, and patient-access metrics.
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Perform trend, variance, and root-cause analyses to surface operational improvement opportunities and forecast resource needs.
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Scope, plan, and deliver short-cycle operational projects (e.g., clinic flow redesign, telehealth capacity modeling, payer-mix analysis).
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Develop business cases—including ROI, staffing, and process maps—and manage project timelines, risks, and stakeholder expectations.
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Facilitate cross-functional workgroups, drive consensus, and document results for leadership review.
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Conduct periodic access reviews, resolve provisioning tickets, and partner with vendors/internal departments to remediate findings.
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Train new users on system navigation and data-entry best practices to ensure data integrity.
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Serve as primary liaison between Operations and IT for user-access governance across patient access and operational applications.
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Present findings to executives and clinical leaders; translate insights into clear, actionable recommendations.
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Demonstrate and embody the Women’s Care mission and core values.
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Compliance with all HIPAA rules, regulations, and guidelines.
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Other duties as assigned.
Qualifications:
- Bachelor’s degree required in healthcare, business analytics or related field. Master’s degree preferred.
- A minimum of 3 years progressive healthcare experience, with a focus on operational analytics. OBGYN experience a plus.
- Proficiency with EMR systems, preferably eClinicalWorks (eCW), and PowerBI.
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Working knowledge of major healthcare operations platforms and their role-based security models (e.g. Medallia, Phreesia).
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Knowledge of medical terminology, medical billing, and insurance reimbursement.
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Knowledge and understanding of healthcare financial management and P&L.
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Must be dependable, reliable, and punctual.
- Excellent judgment, dependability, and conscientiousness.
- Demonstrated high ethical standards and integrity.
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Ability to provide leadership and influence others.
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Ability to provide critical thinking skills, solve problems and identify solutions.
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Strong attention to detail and accuracy.
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Displays a professional and positive outlook and manner.
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Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
WHY JOIN WOMEN'S CARE?
We Offer:
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Competitive compensation package
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Health, dental, and vision benefits
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Paid time off and paid holidays
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401k plan
- An opportunity to make a difference in patients' lives every day!
Women’s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of ‘Improving the Health of Women Every Day.’ At Women’s Care, we CARE about our patients, and we stand by our values.
Compassion & Empathy: Treating patients like valued friends and family
Accountability: Taking responsibility for our actions and behaviors
Respect: Acting respectfully in every interaction
Excellence & Quality: Providing the safest, highest quality of care
