Company Summary:
Join the forefront of women's healthcare with OB Hospitalist Group (OBHG), the nation’s largest and only dedicated provider of customized obstetric hospitalist programs. Celebrating over 19 years of pioneering excellence, OBHG has transformed, and continues to evolve, the landscape of maternal health. Come be a part of a dynamic team that ensures every expectant mother receives consistent, high-quality care. Our mission-driven company offers a unique opportunity to elevate the standard of women's healthcare, providing 24/7 real-time triage and hospital-based obstetric coverage across the United States. If you are driven to join a team that makes a real difference in the lives of women and newborns and thrive in a collaborative environment that fosters innovation and excellence, OBHG is your next career destination!
Manager of RCM Account Receivable Position Summary:
As we embark on our next phase of growth, we are seeking a Manager of our Revenue Cycle Management Accounts Receivable Department to manage the day-to-day workflows of the accounts receivable/denial management team, ensuring the reduction of AR days, growth in net collections, reduction in percent of AR greater than 120 days, and an increase in cash collected.
Essential Responsibilities for this Postion:
- Prioritize team workload based on aging reports, account balance, and priority accounts.
- Distribute work and/or assign projects.
- Investigative skills. Account research and pursues non-payment from third party payors until resolved.
- Strong knowledge of third-party payor rules and guidelines.
- Ensure all Protected Health Information is always kept in a secure location.
- Ensure team meets established quality/productivity standards.
- Collects and forwards updates to billing vendor as needed to include removal of patients from collections, submission of insurance claims, and payments to be posted.
- Monitors RAIs from billing vendor and instructs on next steps if necessary.
- Monitors claim errors, demographic issues, duplicates, and no coverage errors in work queues.
- Coordinates outsourcing of patient accounts to collection agency as appropriate.
- Responsible for approving all refunds due to payors and patients.
- Performs claims research with knowledge of ICD9 and CPT codes specific to behavioral health and allied professions (e.g. speech therapy, occupational therapy).
- Provides reporting to Director of Revenue Cycle Management.
- Manages billing staff and refund/credit team.
- Problem solving- Anticipates problems and develops alternative strategies for solving problems. Generates solutions independently and in conjunction with the Executive Leadership.
- Participate in meetings, committees, projects, as assigned.
- Perform other duties as assigned.
Essential Skills/Credentials/Experience/Education for this position:
- Minimum: Bachelor’s Degree in business administration, healthcare administration or similar field or equivalent experience to include 10 years of progressively more responsible leadership experience in the healthcare/medical services industry
- Excellent analytical and organizational skills
- Excellent written and oral communication skills
- Requires interpersonal skills to be able to interact effectively with all levels of hospital staff, medical staff, patients, governmental and other external agencies, members of the general public in sensitive, delicate and/or complex situations. Must be able to make effective presentations before a variety of internal and external audiences.
- Problem solving skills necessary to prioritize assignments and make decisions in the best interest of the company and patient care
- Ability to multi-task and prioritize workload in a fast-paced environment
- Professional mannerism and appearance
- Client Service orientation (internal and external customers)
Preferred Skills/Credentials/Experience/Education for this position:
- Strong computer skills, proficient in Word, Excel & Access
- Preferred understanding of medical terminology
- Knowledge of relevant state and federal healthcare regulations
Mental and Physical Demands (per ADA guidelines) pertaining to this position:
- Physical Demands: Sitting for long periods of time. Occupation requires this activity more than 66% of the time (2.6+ hrs/day)
- Travel Demands: May require occasional travel to offsite meetings.
Annual Compensation: $85,000 - $90,000 + RCM Manager Monthly Bonus Incentive
What We Offer - The Good Stuff:
- A mission based company with an amazing company culture.
- Paid time off & holidays so you can spend time with the people you love.
- Medical, dental, and vision insurance for you and your loved ones.
- Health Savings Account (with employer contribution) or Flexible Spending Account options.
- Paid Parental Leave
- Employer Paid Basic Life and AD&D Insurance.
- Employer Paid Short- and Long-Term Disability.
- Optional Short Term Disability Buy-up plan.
- 401(k) Savings Plan, with ROTH option.
- Legal Plan.
- Identity Theft Services.
- Mental health support and resources.
- Employee Referral program – join our team, bring your friends, and get paid.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
