Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. The Medical Receptionist will play a crucial role in ensuring smooth operations at the front desk and maintaining effective communication between patients and healthcare providers.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Manage phone systems, answering calls promptly and directing inquiries to the appropriate staff members.
- Schedule appointments efficiently while considering patient needs and provider availability.
- Maintain accurate patient records using Electronic Medical Records (EMR) systems, ensuring confidentiality and compliance with regulations.
- Verify patient insurance information and handle billing inquiries as needed.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Communicate effectively with medical staff to coordinate patient care and follow-up appointments.
- Provide information about medical terminology and procedures to patients when necessary.
Skills
- Proficiency in phone systems and excellent verbal communication skills.
- Familiarity with medical terminology, particularly in a dental or medical office setting.
- Experience as a Dental Receptionist or Front Desk Coordinator is preferred.
- Knowledge of EMR systems, specifically Epic, is a plus.
- Strong organizational skills with attention to detail in managing patient records and scheduling.
- Ability to multitask effectively in a busy environment while maintaining professionalism.
- Excellent interpersonal skills to foster positive relationships with patients and staff alike.
Join our team as a Medical Receptionist where you can make a difference in the lives of patients while contributing to the efficiency of our healthcare services.
Job Types: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Benefits:
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
