Sinai Health is looking for a Medical Secretary to support our Department of Obstetrics and Gynaecology at Mount Sinai Hospital.

The Medical Secretary is an integral part of the busy, dynamic and growing Reproductive Endocrinology and Infertility Program at Mount Sinai Fertility. In this role, you will be expected to exercise sound judgment and independence while managing the day-to-day related administrative activities. You will demonstrate a strong commitment to quality customer service, applying excellent problem solving and communication skills to ensure the success of the program.

This position will be based at Mount Sinai Fertility Downtown and Mississauga sites, and will be responsible for the following:

In this role you will:

Provide all reception and clerical support for the physician
Responsible for patient registration, appointment bookings, and maintaining the patient database
Enter patient information into the billing system and prepare patient files/folders prior to patient visits
Manage new patient referrals on a timely basis
Liaise with a multidisciplinary team, including the primary nursing team
Responsible for all phone and email communications with patients, including scheduling appointments, addressing patient concerns, and managing patient referrals
Coordinate and schedule patient investigations and treatments in conjunction with other secretarial and nursing staff at the clinic
Coordinate all in-person and virtual appointments and billings
Assist in coordinating divisional OR days for IVF physicians
Prepare and submit invoices to the business office for IVF and monitoring sessions as necessary
Coordinate meetings, maintain physicians' schedules, and type/edit minutes
Prepare travel reimbursements/cheque requests for Finance as necessary
Responsible for physician billing; input OHIP and non-OHIP/third-party claims
Responsible for OHIP submissions and reconciliations, and follow up on outstanding claims (claims error reports)
Coordinate O.R. bookings for patients, as well as Short-Stay and EOPS
Play an active and supportive role in relation to the physician’s academic responsibilities and provide academic administrative support (maintaining CV and research activities)
Attend the satellite clinic 2 days per week at the 800 Southdown Mississauga location
Maintain records of academic certification and teaching dossiers
Evaluate daily mail and faxes, and answer all incoming telephone inquiries
Perform other related duties as assigned by the physician and/or by Senior Medical Leads

Job Requirements

Job Requirements

Mandatory

Successful completion of a college diploma, preferably in the field of Office Administration or Business Administration, from an accredited educational institution
Minimum three (3) years of recent secretarial experience (experience in a teaching/health environment is preferred)

Preferred

Proficiency with medical terminology

Skills and Knowledge

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Strong work ethic; positive, client-focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service
Superior written and oral communication and presentation skills; excellent interpersonal and relationship-building skills; ability to effectively convey factual information and detailed explanations
Excellent time management, organizational, and self-planning skills, with flexibility to adjust work schedules according to changing priorities, meet demanding deadlines, and produce high-quality work
Demonstrated ability to make decisions, exercise good judgment, discretion, and initiative when dealing with confidential information and responding to inquiries
Demonstrated satisfactory work performance and attendance record

This position will be based at Mount Sinai Fertility Downtown and Mississauga sites Located at :

Toronto Office :250 Dundas Street W, #700 ,Toronto, ON M5T2Z5
Mississauga Office: 800 Southdown Rd, Unit, Mississauga, ON L5J2Y4

If this sounds like you and you’re ready to build your career within clerical support, apply now and let us know why you would be a great addition to our team.

Sinai Health

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Medical Secretary, Obstetrics and Gynaecology