Billing Team Member

Carolinas Fertility Institute, P.A. • Winston-Salem, NC, US • 2d ago

PRIMARY DUTIES AND RESPONSIBILITIES: Primarily responsible for detailed and specialized charge entry. Back up other billing team members as needed.

ESSENTIAL JOB DUTIES MAY INCLUDE:

Contacting patient insurers from policy information provided on new patients.
Employee works as part of clinical care team to promptly contact insurers once it is known that a patient’s treatment plan requires a procedure requiring pre-authorization
Learning various insurers and contact information
Documenting call information, numbers, dates in the electronic medical record clearly and completely when needed
Scan new patient medical records and Insurance Authorizations into EHR
Communicate with other billing team members and/or patient as required when needed
Working denied claims in a timely manner to ensure that denied claims are paid within 30 days of denial.
Call patients with collections.
Be a patient point of contact for claims and billing questions.
Provide corrected information if policy numbers, dates, diagnosis codes or other information is missing or incorrect.

- May require contacting patients for corrected information

Sending corrected information to claims re-processing department at various insurers and documenting that such steps were taken in accordance with CFI policies.
Charge entry
Responsible for compliance with all HIPAA regulations presented in training provided by CFI.
Write up refunds
Work on collection balances related to insurance denials

ADDITIONAL JOB DUTIES

Handle incoming patient calls about billing questions professionally and compassionately, providing accurate information on CFI policies.
Become proficient in the use of IMS and Baby Sentry software, the organization’s information systems
Appropriate handling of sensitive patient information compliant with applicable governing regulations in regards to such information.

TYPICAL PHYSICAL REQUIREMENTS:

Visual acuity and above average dexterity.
At times may come in contact with viral and bacterial infections, exposure to blood borne pathogens and occasional exposure to toxic substances.
Capable of a moderate amount of walking, standing, and/or sitting.
Ability to stand, sit, walk, minimum lifting (no more than 20 lbs), bending, stooping, normal or corrected visual, hearing and good manual dexterity are required.
Ability to lift or carry no more than 20 pounds or pull or push no more than 50 pounds.

POSITION REQUIREMENTS:

· High school diploma or equivalent

· Previous experience of at least one year of charge entry in a medical office environment with large cash payments. OB/GYN office experience preferred.

Ability to work independently with minimal supervision on a daily basis
Attention to detail and high level of accuracy required for account related work.
Ability to remain calm and professional when dealing with patients who may be upset about financial issues

Work Remotely

Job Type: Full-time

Pay: From $19.00 per hour

Benefits: