PRIMARY DUTIES AND RESPONSIBILITIES: Primarily responsible for detailed and specialized charge entry. Back up other billing team members as needed.
ESSENTIAL JOB DUTIES MAY INCLUDE:
- Contacting patient insurers from policy information provided on new patients.
- Employee works as part of clinical care team to promptly contact insurers once it is known that a patient’s treatment plan requires a procedure requiring pre-authorization
- Learning various insurers and contact information
- Documenting call information, numbers, dates in the electronic medical record clearly and completely when needed
- Scan new patient medical records and Insurance Authorizations into EHR
- Communicate with other billing team members and/or patient as required when needed
- Working denied claims in a timely manner to ensure that denied claims are paid within 30 days of denial.
- Call patients with collections.
- Be a patient point of contact for claims and billing questions.
- Provide corrected information if policy numbers, dates, diagnosis codes or other information is missing or incorrect.
- May require contacting patients for corrected information
- Sending corrected information to claims re-processing department at various insurers and documenting that such steps were taken in accordance with CFI policies.
- Charge entry
- Responsible for compliance with all HIPAA regulations presented in training provided by CFI.
- Write up refunds
- Work on collection balances related to insurance denials
ADDITIONAL JOB DUTIES
- Handle incoming patient calls about billing questions professionally and compassionately, providing accurate information on CFI policies.
- Become proficient in the use of IMS and Baby Sentry software, the organization’s information systems
- Appropriate handling of sensitive patient information compliant with applicable governing regulations in regards to such information.
TYPICAL PHYSICAL REQUIREMENTS:
- Visual acuity and above average dexterity.
- At times may come in contact with viral and bacterial infections, exposure to blood borne pathogens and occasional exposure to toxic substances.
- Capable of a moderate amount of walking, standing, and/or sitting.
- Ability to stand, sit, walk, minimum lifting (no more than 20 lbs), bending, stooping, normal or corrected visual, hearing and good manual dexterity are required.
- Ability to lift or carry no more than 20 pounds or pull or push no more than 50 pounds.
POSITION REQUIREMENTS:
· High school diploma or equivalent
· Previous experience of at least one year of charge entry in a medical office environment with large cash payments. OB/GYN office experience preferred.
- Ability to work independently with minimal supervision on a daily basis
- Attention to detail and high level of accuracy required for account related work.
- Ability to remain calm and professional when dealing with patients who may be upset about financial issues
Work Remotely
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- This is not a remote position. Are you willing to work in the office?
Experience:
- Medical billing/AR: 1 year (Required)
Ability to Commute:
- Winston-Salem, NC 27103 (Required)
Work Location: In person
