Job Description – Telesales Executive (IVF Centre) | India IVF Clinic, Noida
📍 Location: Noida
💼 Role: Telesales Executive
📅 Employment Type: Full-time
💰 Salary: 25-35 k + Bonus & Incentives
🔹 About Us:
India IVF is a leading fertility clinic network established in 2014, with a presence across Noida, Ghaziabad, Delhi, Gurgaon and Srinagar. India IVF is dedicated to offering personalized and effective fertility solutions to couples struggling with infertility. Our clinics are equipped with the latest technology and staffed by highly qualified doctors who provide tailored fertility programs for each couple.
Driven by a mission to bring joy to childless couples, India IVF offers affordable, successful procedures, ensuring that more families can experience the happiness of parenthood.
In November 2024, India IVF raised $1.25mn in a pre-series A round from Tomorrow Capital to fuel its growth ambitions & create a leader in fertility care.
🔹 Key Responsibilities:
- 📞 Handle Inbound & Outbound Calls: Engage with potential patients to provide information about IVF treatments and services.
- 📋 Lead Conversion: Follow up with inquiries, nurture leads, and convert them into clinic visits & consultations.
- 🗓 Appointment Scheduling: Coordinate and book consultations for fertility specialists.
- 📢 Patient Counselling: Explain treatment procedures, costs, and benefits clearly and confidently.
- 📊 Maintain Records: Accurately update call logs, CRM, and patient details.
- 🤝 Relationship Management: Build trust and rapport with patients, guiding them with empathy.
- 💡 Achieve Sales Targets: Work towards monthly and quarterly targets for patient conversions.
🔹 Who Can Apply?
✔️ Experience: 1-3 years in Telesales/Telecalling, preferably in IVF, Healthcare, or Pharma industries.
✔️ Skills Required:
- Excellent communication (Hindi & English) and persuasion skills.
- Basic knowledge of IVF & fertility treatments is an advantage.
- Ability to handle patient queries professionally and sensitively.
- Strong follow-up and lead management skills.
- Must have experience using CRM for managing leads and patient records.
- Comfortable using call management software.
📞 Interested? Apply Now!
📧 Send your CV to hrm@indiaivf.in
