Front Office Coordinator

Women's Health Center of Southern Oregon • Ashland, OR, US • 1w ago

Company Overview

The Women's Health Center of Southern Oregon is a dedicated OB/GYN clinic committed to providing comprehensive healthcare services to women. Our focus on patient-centered care ensures that every woman receives the attention and support she deserves throughout her healthcare journey.

Summary

We are seeking a Front Office Coordinator to join our team at the Women's Health Center of Southern Oregon. In this role, you will be the first point of contact for our patients, playing a vital role in ensuring smooth operations and exceptional patient experiences.

Responsibilities

Oversee the patient registration process, ensuring accurate and timely entry of patient data, insurance information, and financial details.
Process daily payments, including copays and account balances, ensuring all financial transactions are recorded accurately and in a timely manner.
Maintain operations by following policies and procedures; reporting needed changes.
Schedule appointments in person or by telephone for all WHCOSO locations.
Support clinical staff by ensuring exam rooms are properly stocked, clean, and ready for patient use.
Assist in managing patient medical records by ensuring accurate, timely scanning and filing of documents.
Ensure completion of patient requests for FMLA and Short-Term Disability.
Troubleshoot office equipment and software issues, coordinating with IT support or vendors as needed.
Coordinate ordering of supplies – Clerical, Clinical, & Janitorial.

Requirements

Proven experience in an administrative role or front office coordination, preferably in a healthcare setting.
Must be able to work independently with minimal supervision, demonstrating strong initiative, time management, and problem-solving skills.
Strong computer literacy with proficiency in office software and data entry systems.
Excellent phone etiquette and communication skills to interact effectively with patients and staff.
Demonstrated organizational skills with the ability to manage multiple tasks simultaneously.

Competitive salary and benefit package, including health, dental, vision insurance, 401k and profit sharing. We believe in work-family life balance and offer flexible schedules, including four-day work weeks. EOE.

If you are passionate about women's health and ready to make a difference in our patients' lives, we invite you to apply for the Front Office Coordinator position today!

Job Type: Full-time

Pay: From $21.00 per hour

Benefits: