Company Overview
The Women's Health Center of Southern Oregon is a dedicated OB/GYN clinic committed to providing comprehensive healthcare services to women. Our focus on patient-centered care ensures that every woman receives the attention and support she deserves throughout her healthcare journey.
Summary
We are seeking a Front Office Coordinator to join our team at the Women's Health Center of Southern Oregon. In this role, you will be the first point of contact for our patients, playing a vital role in ensuring smooth operations and exceptional patient experiences.
Responsibilities
- Oversee the patient registration process, ensuring accurate and timely entry of patient data, insurance information, and financial details.
- Process daily payments, including copays and account balances, ensuring all financial transactions are recorded accurately and in a timely manner.
- Maintain operations by following policies and procedures; reporting needed changes.
- Schedule appointments in person or by telephone for all WHCOSO locations.
- Support clinical staff by ensuring exam rooms are properly stocked, clean, and ready for patient use.
- Assist in managing patient medical records by ensuring accurate, timely scanning and filing of documents.
- Ensure completion of patient requests for FMLA and Short-Term Disability.
- Troubleshoot office equipment and software issues, coordinating with IT support or vendors as needed.
- Coordinate ordering of supplies – Clerical, Clinical, & Janitorial.
Requirements
- Proven experience in an administrative role or front office coordination, preferably in a healthcare setting.
- Must be able to work independently with minimal supervision, demonstrating strong initiative, time management, and problem-solving skills.
- Strong computer literacy with proficiency in office software and data entry systems.
- Excellent phone etiquette and communication skills to interact effectively with patients and staff.
- Demonstrated organizational skills with the ability to manage multiple tasks simultaneously.
Competitive salary and benefit package, including health, dental, vision insurance, 401k and profit sharing. We believe in work-family life balance and offer flexible schedules, including four-day work weeks. EOE.
If you are passionate about women's health and ready to make a difference in our patients' lives, we invite you to apply for the Front Office Coordinator position today!
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
