Receptionist

Boston IVF - Rochester, NY • Full-time • Rochester, New York State, United States • $21 - $22 / hour • 3w ago

The receptionist oversees and supports the clinical, administrative and daily operational needs of a fertility practice.

Schedule: Monday - Friday 8:00am - 4:00pm

Essential Duties and Responsibilities:

Works in conjunction with administrative team to ensure the highest standard of patient care is met.

Responsible for the preparation of clinical schedules within our EMR system and administrative preparation.
Direct communication with patients-triaging calls, confirmation of demographic information
Processing payments and maintaining logs/receipts
Ensures charts are prepared for clinical appointments with physicians and APP team.
Responsible for the processing/scanning and tracking of medical records, insurance cards and photo IDs.
Communicates directly with the patient and admin asst any information missing prior to appointments with the clinic.
Responsible for maintaining the appearance of the waiting area and stocking the coffee/tea stations.
Mail, retrieve, sort and distribute outside and interoffice mail, post outgoing mail.
Additional duties assigned as needed by the organization.
Interacts in a positive and sensitive manner with patients and their families.
Communicates clearly and effectively to all relevant parties.
Able to adapt, innovate, and lead through change in order to meet operational and clinic needs.

Other Skills and Abilities