Job Summary
We are committed to developing and deploying an Electronic Patient Record (EPR) for Barking, Havering & Redbridge University Hospitals NHS Trust, and are excited to announce opportunities to contribute to the programme as a RA Agent.
This is a transformative role as we look to expand our service to prepare for the exciting move to our new EPR, which means all Trust employees will need a Smartcard. We are launching a dedicated team to run this service to provide an effective and smooth experience for all colleagues.
The RA Agents will launch the initial Smartcard rollout across the Trust for around 10,000 additional staff, adapt the service for increased volumes, whilst looking to make improvements to provide a service to support our clinical colleagues in their daily workload by making systems access as easy as possible. They will be critical to the project, working efficiently and motivated to provide ongoing support across the Trust. They will manage daily operations, assist the RA Lead with the project plan and continually improve the service.
We are looking for a candidate with solid experience of administrative tasks, ideally with systems experience, well organised, ideally with exposure to project support. They need to be highly computer literate and have experience of coordinating.
We would welcome informal enquiries in advance and ask all internal BHRUT staff to discuss any secondment opportunities with their existing line manager before applying.
Main duties of the job
Role
Smartcards are an essential part of the Trust to enable access to clinical systems to ensure the smooth running of patient care. This role within the Registration Authority (RA) service iscritical to governing this process, including:
- Adherence and development of National and Trust RA Policies and Guidelineso Production of Smartcardso Assignment and modification of Access Rightso Supporting Smartcard projects carried out by the Trusto Supporting the RA Team, including ensuring the rollout of Smartcards as part of theEPR project and to maintain day to day running of the service
For further information on this role, please see the attached detailed Job Description and Person Specification.
About Us
We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.
We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.
Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.
The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.
We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Date posted
21 March 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£31,081 to £33,665 a year per annum inclusive
Contract
Fixed term
Duration
5 months
Working pattern
Full-time
Reference number
162-6939-BS
Job locations
EPR Team
Romford
RM7 0AG
Job Description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Bani Sabharwal, Recruitment and Workforce Project Officer, on b.sabharwal@nhs.net. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Responsibilities
Job description Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Bani Sabharwal, Recruitment and Workforce Project Officer, on b.sabharwal@nhs.net. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Experience/ Knowledge Essential
- Relevant experience of working in an NHS Administrative environment
Desirable
- Experience of Registration Authority systems administration
- Experience supporting a project roll out
Skills/Abilities Essential
- Organised
- Excellent personable skills
Desirable
- Proactive, able to work on own initiative
Person Specification Experience/ Knowledge Essential
- Relevant experience of working in an NHS Administrative environment
Desirable
- Experience of Registration Authority systems administration
- Experience supporting a project roll out
Skills/Abilities Essential
- Organised
- Excellent personable skills
Desirable
- Proactive, able to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Barking, Havering and Redbridge University Hospitals NHS Trust
Address
EPR Team
Romford
RM7 0AG
Employer's website
https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)
