Company Overview:
Sapyen is a venture-backed MedTech company transforming male fertility testing. We’ve created the world’s most accurate, affordable, and convenient at-home male fertility test, backed by nearly $10M in funding from some of the world’s best venture and institutional investors.
Historically, pregnancy testing was a complex, costly procedure requiring clinical visits. The advent of the over-the-counter pregnancy test revolutionized this, enhancing accessibility and ensuring accuracy at lower costs. Today, with diagnostic testing influencing about 70% of healthcare decisions (WHO), the availability of these tests is pivotal. Sapyen extends this revolution to male fertility, aiming to make it as straightforward and accessible as a pregnancy test. We envision a world where men can assess their reproductive health with precision, affordability, and ease, eliminating the need for lab visits and removing barriers to obtaining crucial health insights.
Outcomes We’ve Generated Over the Last 12 Months:
- $45.5M in exclusive distribution agreements with the world’s largest IVF clinics secured within 12 months
- Stocked in 180+ pharmacies as the first-ever clinical-grade male fertility test to reach shelves anywhere in the world
- Named Australia’s Most Innovative Healthcare Company 2024 by the Australian Financial Review
- 2 pending patents extending sperm viability from 1 hour to 3 days, ensuring accurate results
- Backed by leading global venture funds across the United Kingdom, Singapore, New Zealand, and Australia
Job Description:
The Head of Commercial and Operations will initially report to the CEO and may later report to another executive. This role is tasked with boosting sales and ensuring seamless operations, overseeing contracting, account management, and supply chain operations. As a crucial early hire in a small five-person team, this position offers significant growth opportunities and demands a candidate who can swiftly adapt to all business aspects.
Why should you join us?
- We’re a small, bold team setting a new standard in fertility care—writing the playbook on diagnostics, patient experience, and male fertility solutions. Here, you won’t just follow; you’ll define how we operate.
- We’re audacious problem-solvers. Despite male-factor issues contributing to 50% of fertility challenges, there hasn’t been a truly accurate, affordable, and convenient way to test male fertility. While 61% of men are hesitant to seek care due to feelings of emasculation, and many others lack timely, affordable access, we’re changing that. At Sapyen, your work will have a genuine, measurable impact.
- We’ll invest in you. Excellence drives us, and we’re committed to building your career in a way that excites you. We’ll support you with ongoing learning and development, private health insurance reimbursements, and access to professional coaching. If you deliver, we’ll back you even further.
Here’s what you’ll work on:
- 3PL Strategy Development: Craft and refine the playbook for 3PL facilities internationally, optimising our global distribution network.
- Inventory and Supplier Management: Manage inventory levels and negotiate with suppliers to ensure cost-efficiency and supply reliability.
- Operational Support for Sales: Identify and eliminate operational bottlenecks to streamline sales processes and enhance team performance.
- Relationship Management with IVF Clinics: Develop and sustain relationships with IVF clinics globally, actively pursuing new contracts and expanding market presence.
- CRM Oversight: Administer our HubSpot system to maintain organisational efficiency and internal coordination.
- IVF Clinic Partnerships: Develop and maintain relationships with IVF clinics globally, securing new agreements and expanding market presence.
- Process Optimisation: Implement minimal yet effective processes that balance agility with the necessary structure for growth.
- Regulatory and Compliance Management: Manage all aspects of patent, trademark, and regulatory compliance, including the development of post-market strategies.
What Success Looks Like:
- New Business Wins: Secure multi-year agreements with leading IVF clinics, consistently meeting or exceeding quarterly and annual sales targets. Negotiate contracts effectively and provide robust support to the sales team.
- Revenue Execution: Ensure timely delivery of contracted revenue, maintaining seamless integration and operations within partner clinics.
- Operational Efficiency: Guarantee timely delivery of kits and results, minimizing errors and optimizing logistics with third-party logistics (3PL) providers.
- Metrics-Driven Performance: Achieve or surpass key performance indicators (KPIs) related to operations, ensuring that all processes are efficient and effective.
What you’ll bring:
- Experience: Minimum 7+ years in commercial or operations roles.
- Expertise Areas: Sales, operations, supply chain, procurement, logistics, manufacturing.
- Leadership: Experience leading teams and collaborating across multiple business units.
- Industry Relationships: Existing relationships in healthcare; experience with fertility clinics or physicians preferred.
- Analytical Skills: Strong financial analysis and model-building capabilities.
- CRM Proficiency: Experience with HubSpot or similar CRM tools.
- Adaptability: Ability to thrive in a fast-paced and ambiguous environment. Skilled in balancing multiple, concurrent projects with tight deadlines.
- Drive: Solution-oriented with a "whatever it takes" approach.
- Strategic Network: Ability to leverage networks for business development and partnerships.
- Regulatory Oversight: Responsible for managing patent timelines, navigating global regulatory processes, and ensuring compliance. Familiarity with healthcare regulations and compliance requirements.
Nice-to-Haves:
- Previous startup experience.
- Previous experience with the fertility and/or medical device industry.
Important Details:
- Location: Melbourne preferred; 4 days in-office.
- Salary: Competitive.
- Equity Options: Participation in Sapyen’s Employee Share Option Plan.
Benefits:
At Sapyen, we demand excellence—and equip our team with the resources to achieve it:
- $100 monthly health & wellness allowance.
- $1,000 in professional development and training benefits.
- Competitive paid parental leave.
- Hybrid work model: Work from home Fridays.
- Coworking memberships for remote team members.
What it's like to work at Sapyen:
- Excellence is the Baseline: As a lean, high-impact team, we move quickly, adapt on the fly, and are driven by results. Priorities shift, challenges arise, and rapid iteration is the norm. Success here requires resilience, agility, and a relentless focus on impact.
- Creating the Playbook as We Go: We’re building something new and transformative. This demands constant problem-solving, the ability to pivot when needed, and an unwavering commitment to refining our product as we grow. If you thrive on tackling the unknown and bringing ideas to life, this role will push you to new heights.
- True Autonomy and Ownership: At Sapyen, you’ll have a level of ownership that’s rare. Many projects will start as rough ideas needing definition, strategy, and execution—driven by you. This role calls for self-direction, decisive action, and the confidence to lead where paths aren’t clearly defined.
- Extensive Travel: Our mission requires us to build relationships and expand our reach, often face-to-face. Significant travel may be required to meet with partners, support product launches, and drive Sapyen’s presence worldwide. Flexibility and readiness to go where you’re needed are essential.
Sapyen is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Sapyen is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Sapyen interview requests and job offers only originate from an @sapyen.co email address (e.g jdoe@sapyen.co). Sapyen will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Sapyen please notify us at: security@sapyen.co. For general and additional inquiries, please contact us at careers@sapyen.co.
