The Administration Officer role based in the Western Mental Health and Wellbeing service Footscray and Sunshine, is responsible for performing administrative duties to ensure the smooth running of the ward, support the multidisciplinary team and contribute to the overall operations.
The Administration Officer is responsible for ensuring the confidentiality and privacy of health information as a core component of undertaking the administrative functions, including Mental Health Tribunal.
While working under the direction of the Nurse Unit Manager in a fast-paced multidisciplinary environment, the Administration Officer:
- Provides administrative support to the team, in collaboration with Mental Health Wellbeing Service (MHWS) administrative team: being the first point of contact for visitors arriving on the ward, answering the phone, data entry, booking appointments, maintaining clinical information systems and staff support.
- Is a key role at MHWS that ensures health information operational and reporting obligations are met, including consumer admissions, discharges in iPM and CMI.
- Ensures the Unit is in compliance with Department of Health reporting requirements, the Health Records Act 2001 (Vic), and the Mental Health and Wellbeing Act 2022 (Vic).
MHWS operates over a number of sites. Staff may be required to be based at one or more sites, including Footscray, Sunshine, Melton and other sites.
The Administration Officer role 7-days a week; shifts are available across Monday to Friday in addition to weekend shifts, as required.
Contact Person: Belinda Strangis
Title: Nurse Unit Manager
Email: Belinda.Strangis@wh.org.au
Position Description
Applications close at 11:59pm on 17 January 2025.
About Us
Our workforce of over 13,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.
Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of mental health and community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.
Our employees enjoy a wide range of benefits such as:
- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying.
