Medical Office Administrator

Dr. Ramanna's OBGYN • Hamilton, ON, CA • 1d ago

Job Overview:

A Medical Office Administrator at the OB/GYN office plays a crucial role in the smooth and efficient operation of a healthcare facility. They are responsible for managing the administrative aspects of the medical office, ensuring that patients receive the best care possible, and supporting healthcare professionals in their daily tasks. This role requires excellent organizational skills, interpersonal communication, and a strong understanding of medical office procedures.

Key Responsibilities:

Greet patients, answer inquiries, and provide a welcoming environment.
Register new patients, collect necessary information, and update existing patient records.
Schedule patient appointments, follow-ups, and tests, ensuring optimal time management.
Maintain and update patient electronic health records (EHR) while adhering to privacy regulations (HIPAA).
Process medical billing, insurance claims, and coordinate with billing departments or third-party payers.
Assist healthcare providers and staff in managing administrative tasks, such as preparing patient charts, ordering supplies, and maintaining a clean and organized workspace.
Coordinate referrals, prescription refills, and medical records transfers as needed.
Communicate with patients to confirm appointments, relay test results, and provide follow-up instructions.
Handle incoming and outgoing calls, as well as email correspondence in a professional and courteous manner..
Maintain and order office and medical supplies, ensuring adequate stock levels.
Manage inventory, track expiration dates, and oversee equipment maintenance.

Hours:

Monday-Friday

8am-4pm

Hourly Rate:

$22

Qualifications:

High school diploma or equivalent (Office administration courses/ Diploma are preferred).
Certification in medical office administration or related field is a plus.
Proficiency in medical software and EMR systems.
Strong knowledge of medical terminology, billing, and insurance procedures.
Excellent communication and interpersonal skills.
Exceptional organizational and multitasking abilities.
Attention to detail and ability to maintain patient confidentiality.
Knowledge of healthcare regulations, including HIPAA.
Customer service-oriented approach.
Prior experience in a medical office or healthcare setting is preferred.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 35 per week

Work Location: In person

Application deadline: 2025-12-08