Primary Responsibilities* (in coordination with assigned physician)*
· Adhere to HRC Policies & Procedures.
· Provide excellent customer service.
· Maintain HRC customer service image.
· Meet with potential patients and review the HRC process, options, and expectations.
· Coordinate the activities that are required to initiate the treatment plan, i.e. surgery, IUI, IVF, PGD, etc.
· Ensure that all tasks and responsibilities are carried out effectively and efficiently.
· Prepare IVF cycle start list, make sure insurance coordinator, financial & 3rd party financial counselor and office manager receive updated copies of this list.
· Prepare calendar/schedules for patients.
· Put OPU blocks in the schedule as needed
· Coordinate IVF cycles.
· Maintain cleanliness throughout facility.
· Maintain patient/couple medical records, including consents and authorizations.
· Provide patient education and health teaching as appropriate, including injection technique.
· Schedule Intrauterine Inseminations (IUI’s).
· Obtain appropriate authorizations for patient medications if necessary
Secondary Responsibilities
· Assist physician with office procedures.
- Diagnostic and monitoring ultrasounds
- Diagnostic procedures
- Egg Retrievals
- Embryo Transfers
· Set up equipment/room for procedures.
· Perform Procedures.
- Venipuncture
- Start IV’s (licensed/certified personnel) and management of IV therapy
· Administer medications.
· Meet with cycling patients.
- Review instructions.
- Answer questions.
- Confirm that patient/couples have appropriate medications/prescriptions.
· Assist physician in providing informative and effective communication with patient/couples.
- Schedule procedures, tests and office visits.
- Pre/post operative surgical teaching; surgery coordination
- Pre/post operative embryo transfer instructions
· Patient phone calls, including afternoon callbacks with test results/instructions
· Maintain accurate EMR cycle entries
· Follow-up communication with patient/couples, i.e. test results and medication adjustments.
· File normal lab results in patients’ charts after physician has signed & reviewed results
· Report abnormal results to primary physician.
· Provide coverage for other nursing team members during vacations or illness.
· Send cards for negative pregnancy (IVF) and graduation of pregnant patients who are going to OB/GYN
· Maintain follow up patient log generated by NP’s seen for potential IVF patients
Team Player
· Accept responsibility and accountability for actions.
· Be proactive to eliminate crisis management.
· Follow HIPAA and maintain confidentiality in all aspects of daily work, recognizing that many confidential documents and conversations will need to be relayed.
· Demonstrate regard for the dignity and respect of all employees, medical staff, and visitors.
· Champion effective communication.
· Keep work area and surrounding areas in a clean and organized manner.
· Coordinate efforts to work effectively with others in a manner that is productive, recognizing that this creates continued development of the “team” concept.
· Interact with fellow employees in a way that promotes a harmonious and cooperative working environment.
· Attend all meetings as required.
· Participate in performance improvement activities.
· Maintain proper attendance and punctuality to ensure that the practice operates in an efficient and cost-effective manner.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Medical office experience: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
License/Certification:
- CCMA Certification (Preferred)
Ability to Relocate:
- Encino, CA: Relocate before starting work (Required)
Work Location: In person