Jobs search

Medical Office Assistant - Data Reporting & Support

Olive Fertility Centre • Full-time • Vancouver, British Columbia, Canada • C$ 25 / hour • 1d ago

Medical Office Assistant – Data Reporting & Support

Department: Operations

Reports To: Administration Team Manager & Director, Clinic Operations

Location: Vancouver Clinic

Work Schedule: 7.5 hours per day, 37.5 hours per week.

Overview:

Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:

Reporting to the Director, Clinic Operations, the Medical Office Assistant – Data Reporting & Support is pivotal to the organization – this role focuses on maintaining patient centred care while managing physician expectations for an overall positive patient experience.

Key Areas of Involvement Include:

Administration Support

· Supports uploading of all new patient referrals into the Care Navigation Platform.

· Assists 3rd Floor Reception with covering breaks & lunches, end of day.

Greets and checks in patients, double checking demographics.
Manages waiting room.
Directs patients to Accounting and other areas.

· Supports Shipping and Receiving at 3rd Floor Reception of medications, biopsies, and samples.

· Secondary switchboard operator, answers and triages incoming calls with a pleasant, accommodating, and professional demeanour.

· Supports medical records requests and chart transfers promptly.

· Other duties as assigned.

Document Management Support

· Supports electronic filing of test results and manual scanning of documents into charts.

· Supports importing files for referrals.

· Support for Fax Management.

· Additional duties as required.

CARTR Reporting Support

· Supports Patient Care Coordinator with Live Birth Outcoming Reporting, collecting data from pregnancy outcomes, updating eIVF and CARTR/BORN program with outcome data, making notes in eIVF as required.

Qualifications:

Education, Training and Experience:

Grade 12 graduation.
Minimum of two (2) years related experience.
Previous Medical Office experience is an asset.
Medical Office Certification is preferred.

Skills and Abilities:

Proficiency with answering multi-line switchboard without losing calls or missing calls.
Positive, friendly, and professional demeanour.
Exceptional verbal and written communication skills.
Demonstrated ability to prioritize & multi-task.
Proficient with computers and applicable software applications, including EMRs and MS Office. Willing and able to learn new programs and systems.
Strong work ethic.
Demonstrated ability to work independently and as a member of a multi-disciplinary team.
Able to lift & carry up to 25lbs.

Job Types: Full-time, Permanent

Pay: From $25.00 per hour

Expected hours: 37.5 per week

Benefits: