Neo Fertility Clinic is an IVF Fertility center based in Marathahalli - Bangalore. It is let by Dr Payal Mahapatra (OBGYN & IVF Specialist). We are currently looking for an IVF Nurse / Coordinator.
Key Responsibilities:
Patient Counselling & Education
• Guide patients through all stages of the IVF and fertility treatment journey — from consultation to conception.
• Explain procedures, protocols, medications, and timelines in simple, reassuring language.
• Provide emotional support and address patient queries with compassion and confidentiality.
• Educate couples about lifestyle, emotional health, and treatment preparedness.
Coordination & Patient Experience
• Act as a bridge between patients, doctors, embryologists, and nursing staff to ensure seamless communication.
• Schedule consultations, investigations, and treatment cycles in coordination with the medical team.
• Maintain follow-ups for patients before, during, and after treatment to improve compliance and trust.
• Ensure smooth documentation and patient record maintenance.
Sales & Conversion Support
• Counsel new enquiries and walk-ins to help them make informed decisions about treatment options.
• Maintain conversion metrics and assist in achieving monthly patient acquisition targets.
• Support digital and on-ground marketing efforts by participating in patient education sessions or webinars. Compliance & Reporting
• Maintain confidentiality and adhere to all ART and ICMR regulations.
• Prepare daily and monthly reports for patient consultations and conversions.
• Ensure ethical communication and counselling at every stage.
Qualifications & Skills:
• Bachelor’s Degree
• Certification or experience in Fertility/IVF Counselling preferred.
• Strong interpersonal and communication skills (English, Kannada/Hindi an advantage).
• Empathetic listener with excellent follow-up discipline.
• Organized, patient-centric, and comfortable working in a multi-doctor environment.
What We Offer:
• Competitive salary.
• Opportunity to work with leading fertility expert.
• Professional training in IVF processes and patient handling.
• Supportive, ethical, and growth-oriented work environment.
