Casual Medical Receptionist

Maternal & Infant Wellbeing Melbourne • Contract • Australia • A$ 34 / hour • 1w ago

We are currently seeking a Casual Receptionist to join our dedicated front of house team. Based at our clinic in Parkville, you will play an important role in the smooth operation of our practice. Reporting to the Practice Manager, this dynamic position offers a variety of responsibilities in a boutique environment, including providing support to practitioners, handling initial bookings and triage, overseeing reception daily functions, coordinating the day stay diary and other general support tasks as required to ensure our practice runs smoothly. Your contribution will be instrumental in maintaining a warm and welcoming atmosphere where our clients receive an exceptional standard of care.

The ideal candidate will possess the following qualities and qualifications:

Experience: Demonstrated experience of at least 6 months in a similar administrative or front of house/reception role within a medical, allied health, or private practice setting.

Empathy: Ability to interact empathetically with a diverse client base, including individuals with complex needs.

Attention to Detail: Strong attention to detail and accuracy in tasks.

Time Management: Proven ability to prioritize competing demands and excel under pressure.

Communication Skills: Excellent communication skills, both verbal and written, with a professional phone manner.

Preferred Knowledge: Familiarity with Medicare and Health Insurance is advantageous. Experience with practice management software, such as Xestro, will be highly regarded but not essential.

Join us at MIWM and become an integral part of our mission to provide exceptional care to women and families. If you are passionate about making a positive impact, meet the criteria needed to be successful in this role and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity.

To apply, please submit your resume and cover letter addressed to Hannah Russell, outlining your suitability for the role. Only candidates who meet all the criteria will be contacted. Applications received are assumed to have understood they need the relevant experience and accept the rates of pay.

Job Type: Casual

Pay: From $34.70 per hour

Expected hours: 22.5 per week

Work Location: In person

Expected Start Date: 06/01/2026