Job Overview
We are seeking a highly organized and personable Front Desk Receptionist to join our growing team. In this pivotal role, you will be the first point of contact for our patients and visitors, ensuring a welcoming atmosphere while managing various administrative tasks. The ideal candidate will possess strong customer service skills and have experience in office management, contributing to the smooth operation of our front desk.
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
- Perform data entry tasks, maintaining accurate records and filing systems.
- Handle calendar management, scheduling appointments, and coordinating meetings.
- Provide administrative support to staff, including clerical duties such typing, scanning, and managing records.
- Maintain office organization by ensuring supplies are stocked and the front desk area is tidy.
- Assist with customer support inquiries, resolving issues promptly and effectively.
- Utilize Microsoft Office tools for document creation and communication.
- Uphold phone etiquette standards while interacting with patients over the phone.
Skills
- Experience working at a front desk or in a receptionist role is essential.
- Familiarity with multi-line phone systems to manage incoming calls efficiently.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Strong organizational skills to manage multiple tasks effectively.
- Excellent computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook) applications.
- Previous office experience or clerical experience is highly valued.
- Exceptional customer service skills with a focus on customer satisfaction.
- Ability to handle administrative responsibilities with attention to detail in data entry and filing processes.
- Strong time management skills to prioritize tasks efficiently in a fast-paced environment.
- Experience as a dental receptionist or medical receptionist is advantageous but not mandatory.
- Personal assistant experience is beneficial for managing various administrative tasks effectively. Join our team as a Front Desk Receptionist where your contributions will be valued, and your skills will help create an exceptional experience for our patients.
Job Type: Full-time
Base Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
