About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Medical College of Georgia is one of the nation¿s largest medical schools by class size, with 260 students per class. The educational experience is anchored by the main campus in Augusta, regional clinical campuses for third- and fourth-year students across the state and a second four-year campus in Athens in partnership with the University of Georgia. MCG¿s expanding partnerships with physicians and hospitals across Georgia currently provides about 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to more than 500 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America¿s children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.
Job Summary
The Administrator is responsible for the day-to-day administrative, business and financial operations for the AU Department of Obstetrics and Gynecology (OBGYN). The Administrator has oversight for the Department of OBGYN Ambulatory Practice Site in the Medical Office Building (MOB). The Administrator has responsibilities for ensuring high quality patient/family centered care, including ready access to Ambulatory Care Services, as well as achieving optimal business performance for the Practice Sites and the Health System. The Administrator has responsibility for adherence to AU and Health System policies and procedures.
Daily and operational responsibilities include supervision of staff, financial management, leadership, staff development and mentoring, program development, project coordination, maintenance of environment and security, medical office/administrative policies, conformance to II regulatory requirements and continuing education.
The Administrator has responsibility for assisting in developing business plans in accordance with AU and Health System standards, executing business plans as approved by the AU/Health System leadership, developing appropriate internal and external relationships to maximize ambulatory practice site's effectiveness and facilitate problem-solving across organizational units that support services provided.
Responsibilities
The responsibilities include, but are not limited to:
General Administration: Department of OBGYN
- Direct oversight of the multiple sub-units of the Department OBGYN to include supervision of the administrative staff.
- Responsible for the selection, placement, supervision and training of the support staff assigned to the Office of the Chairman in each department.
- Direct oversight of all active financial accounts within AU, MCG, WMG, Foundation and related policies and procedures (purchasing, A/P, A/R, payroll, budgeting, auditing, etc.) Responsible for budget development, supervision and management of the department's operating revenues and expenditures. Exercises budget controls to ensure that expenditures will not exceed budget.
- Prepares in an accurate and timely manner periodic financial, expenditure, revenue and payroll statements and reports for strategic decision-making and operational leadership of the department.
- Direct oversight for administrative policies and procedures of AU, MCG and affiliated organizations (WMG, Foundation, AU health system), including HR, EEO/AA, facilities, materials management, computing and telecommunications.
- Responsible for the recruitment, supervision and professional growth and development of the administrative staff.
- Facilitate faculty and APP recruitment, supported by a formal business plan, to enhance and expand the missions and strategies of the Department, School and University. Supervision of the coordination and assignment of space and property utilization for the department.
Clinical Practice Management and Development: Practice Sites
- Has day-to-day operational responsibility for management of all administrative aspects of practice site operations, including indirect oversight of important functional components supporting or related to services provided by ambulatory practice sites.
- Provides for ongoing development and implementation of services provided in ambulatory practice sites.
- Facilitates customer focus and patient/family centered care throughout ambulatory practice sites at all times by providing active leadership. Is customer-focused with the needs of physicians, referring hospital physicians' staff, and patients and families kept in mind.
- Responsible for direct oversight of financial accounts associated with practice site including responsibility for budget development, supervision and management of ambulatory practice site's operating revenues and expenditures, including personnel, supplies, travel, and capital budget requests. Exercises budget controls to ensure expenditures will not exceed budget.
- Prepares, in an accurate and timely manner, periodic financial expenditure, revenue, and payroll statements and reports for strategic decision-making and operational leadership of ambulatory practice sites.
- Immediately advises the ambulatory leadership, of circumstances and events that will cause the practice site to be over budget; determines that. the problem can be resolved or officially requests a budget amendment. Identifies opportunities for budget reductions as appropriate.
- Develops appropriate plans for revenue enhancement and business development for ambulatory practice sites.
- Direct oversight of facility and professional billing and collecting. In collaboration with faculty, monitors clinical activity and pursues 100% charge capture, optimal reimbursement, and documentation compliance for all clinical services.
- Develops specific goals and objectives for ambulatory practice sites and establishes timetable for achievement of goals.
- Initiates, facilitates, and participates in performance improvement/quality improvement programs in Ambulatory Care.
- Reviews performance improvement/quality improvement data and works with all Ambulatory Care personnel, including physicians and staff to improve performance to exceed thresholds and to achieve high performance targets.
- Develops appropriate policies and procedures that guide the operation of ambulatory practice sites towards achievement of the standards and benchmark indicators. Responsible for implementation and interpretation of Health System administrative policies and procedures, including HR, facilities, materials management, information services, and telecommunications.
- Works cooperatively with all parties to optimize patient access to all appropriate ambulatory care services.
- Assists in the development of access standards and monitors performance against those standards and works cooperatively with all parties to ensure performance within those standards, including development of corrective actions plans for programs not meeting standards.
- Recruits, hires, supervises, and develops all clinical staff
- Initiates activities that ensure external regulatory standards are met, including but not limited to Joint Commission Accreditation, NCOA Standards, HEDIS Performance levels, and ACGME Requirements. Advises senior management regarding material issues or situations that may jeopardize the Health System status.
- Monitors compliance with external regulatory standards.
- Participates in the development of and supports policies that are in keeping with external regulatory standards adopted by Ambulatory Care Services as essential standards.
- Supports the department Chairman in the development of standards of professional behavior for clinical physicians and staff and monitors performance of same, initiating interventions as appropriate.
- Provides for 24-hour seven day a week accountability for areas of direct responsibility in accordance with Health System policies and procedures. Facilitates successful performance of all clinical staff through effective change management processes, including medical, professional, technical, and support staff.
- Supervises the coordination and assignment of space and property utilization for ambulatory practice sites.
- Serves on appropriate committees related to ambulatory care.
- Develops plans for enhanced, effective marketing of ambulatory practice sites according to state of the art techniques, working in close cooperation with the Marketing and Finance divisions to attain ideal performance. Facilitates a positive public relation and community outreach component for practice site, as appropriate.
- Represents the organization positively and confidently. Creates a climate that fosters personal investment, customer service, clinical and performance excellence. Demonstrates leadership, versatility, and promotes collaboration and teamwork. Works in close cooperation with members of the organized medical staff and other hospital personnel to ensure the highest quality of care is rendered to patients.
- Identifies opportunities for clinical program expansion and new business development, especially off-campus ventures. Develops business plans to improve decision-making for implementation of new or expanded services.
- Interacts with local, regional, and national organizations (FPSC, MGMA, NCURA) to identify and implement best practices (benchmarking) within ambulatory practice sites. In collaboration with the Medical Director, arbitrates and assists in communication regarding any disputes between or among physicians.
- Maintains professional growth and development through seminars, workshops, professional affiliations, etc.
- Ensures adequate managerial infrastructure to support significant expansion of research initiatives within ambulatory practice sites.
- Assists, as appropriate, with orientation of new faculty in ambulatory care programs.
- Provides appropriate clinical infrastructure to support continued excellence in education at the student, resident, and fellow level. Develops and implements clinical initiatives targeted to meet the Enterprise's goals for graduation, board pass rate, and recruitment of graduates from LCME accredited medical schools.
- Monitors Faculty Cancellation Rate rates greater than 2%.
- Facilitates appropriate medical management. Troubleshoots and problem solves, on a daily basis, access, patient flow and satisfaction elements for patients, families, referring physicians, etc.
- Monitors actual hours available in the clinic.
- Promotes optimal use of Health Information Management (HIMS) within ambulatory practice sites and Ambulatory Care as a whole; works effectively with HIMS and other personnel, as necessary, so that provider needs and system requirements are met. Facilitates planning and implementation of all ambulatory care information systems for ambulatory practice sites and Ambulatory Care Services and works cooperatively with all parties to ensure information system needs are met.
Education Administration:
Provides appropriate infrastructure to support continued excellence in education at the student, resident, and fellow level. Develop and implement initiatives targeted to meet institution/department goals for graduation, board pass rate, and recruitment of graduates from LCME accredited medical schools.
Other duties:
Other duties as assigned
Required Qualifications
Educational Requirements
Graduate from an accredited college or university with an Advanced Graduate degree with a minimum of 5 years of clinical, administrative, or business experiences.
Preferred Experience
Preferred Qualifications
Master's degree from an accredited college or university in Business Administration, Health Care Administration, or related field from an accredited college or university. Minimum of five years managerial experience in a relevant health care setting.
Knowledge, Skills, & Abilities
Ability to maintain confidentiality
Detail-oriented
Excellent interpersonal, verbal, and written communication skills
Proficient in Microsoft Office and other computer software/databases
Shift/Salary/Benefits
Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)
Pay Band: 19
Salary Minimum: $144,800.00/Annually - $184,600/Annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 10/24/25 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Credit Check
This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
