Remote Medical Receptionist
Position Type: Full-Time, Remote (with occasional in-office coverage as needed)
Schedule: Monday - Friday, 9:00 AM - 5:00 PM
Compensation: $17- $18.00/hour
Position Overview
We are seeking a compassionate and professional Medical Receptionist to join our healthcare team in a primarily remote capacity. This role serves as the first point of contact for our patients and requires exceptional communication skills, attention to detail, and a commitment to providing outstanding patient care.
Key Responsibilities
- Answer incoming phone calls in a courteous, compassionate, and professional manner
- Schedule, reschedule, and cancel patient appointments efficiently
- Return voicemail messages in a timely fashion
- Respond to patient inquiries with accuracy and empathy
- Appropriately triage patient concerns and requests
- Maintain patient confidentiality in accordance with HIPAA regulations
- Provide occasional in-person coverage at our office when short-staffed (infrequent)
Required Qualifications
- Previous experience as a medical receptionist or in a healthcare administrative role preferred
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Professional phone etiquette and compassionate patient interaction skills
- Understanding of HIPAA privacy regulations and commitment to maintaining confidentiality
- Reliable high-speed internet connection with audio and camera
- Dedicated quiet, private workspace in your home to ensure HIPAA compliance
- Ability to work independently with minimal supervision
- Proficiency with computer systems and ability to learn new software
- Flexibility to occasionally come to the office when needed
- Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred.
- Familiarity with medical terminology, insurance verification processes, and healthcare documentation standards.
- Proficiency in EHR systems
- Strong computer skills including Microsoft Office applications; experience with 10 key typing is a plus.
- Excellent phone etiquette and customer service skills to enhance patient interactions.
- Bilingual candidates are encouraged to apply to better serve our diverse patient population.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail. Join our dedicated team where your skills will contribute to providing excellent care for our patients. We look forward to welcoming a new member who shares our commitment to health and wellness.
Ideal Candidate Qualities
- Calm and composed under pressure
- Detail-oriented with strong accuracy
- Patient-focused with a caring demeanor
- Reliable and punctual
- Team player with positive attitude
What We Offer
- Competitive hourly wage
- Full-time hours with consistent schedule
- Work-from-home flexibility
- Opportunity to make a meaningful difference in patients' lives
To apply, Please submit your resume and a brief cover letter to info@visionarywomenshealth.com explaining your relevant experience and why you would be an excellent fit for this role.
We are an equal opportunity employer and welcome applications from all qualified candidates.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
Application Question(s):
- This is mainly a work from home job, with training in person and occasional in person coverage when needed. As our medical receptionist, you will be the first point of contact for our patients. Why should we hire you?
Experience:
- Medical receptionist: 1 year (Required)
Language:
Ability to Commute:
- Columbia, MD 21045 (Required)
Work Location: Hybrid remote in Columbia, MD 21045
