Phone Scheduling Specialist - PCP/GYN Medical Office 501

Genesis Medical Associates • Full-time • Wexford, Pennsylvania, United States • $18 - $22 / hour • 1w ago

Grob, Scheri, Woodburn and Griffin Family Medicine, a division of Genesis Medical Associates, Inc., is currently seeking a Scheduling Specialist for our offices.

If you have strong customer service skills, knowledge of the medical office environment, and a desire to strive for a positive work environment we encourage you to apply!

The Scheduling Specialist is responsible for the following tasks including, but not limited to:

Answering of phones;
Scheduling and/or re-scheduling of patient appointments;
Inputting patient demographic data;
Verifying insurance benefits information;
Transferring calls to the appropriate person or department;
Provide quality customer service to all patients of the practice;
Ability to understand medical terminology and facilitate calls from patients to the appropriate staff members and providers.

SPECIAL SKILLS AND ABILITIES REQUIRED:

Must be able to work independently and efficiently while handling multiple tasks.
Must have the ability to think proactively when handling patient calls and correspondence of a confidential nature while exercising sound judgment at all times.
Strong organizational skills are required to multi-task effectively and efficiently.
A high level of interpersonal communication skills, both verbal and written, is required.
High school diploma required

This individual must be able to demonstrate the knowledge and skills necessary to provide exemplary customer service and care and interact appropriately to the demographics of the patients and individuals served by this practice, as specified.

*Candidates must successfully pass a background check and drug screening.*

We provide a comprehensive benefit package, including PTO, 401(k) and free parking.

Genesis Medical Associates is an EOE who provides the highest quality care possible to our patients.

About Us:

Genesis Medical Associates, Inc. is a dynamic organization operating in a competitive and changing market environment. We maintain a high standard of personalized quality healthcare to our patients through mutual trust and respect; efficiency and service; access and quality. Our mission is to promote and provide the highest quality healthcare possible, preserve and protect the organization as a physician-owned and directed organization and to provide a work environment for our employees that is creative, healthy and happy.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits: