If you are as passionate as we are about assisting our patients start, or enlarge, their families then join our remarkable team at RMA of New York! Reproductive Medicine Associates of New York is looking for a talented Medical Assistant Team Lead. We continually seek experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
OVERVIEW: Responsible to provide efficient patient care and perform other related technical and clinical support activities as directed by Clinical Manager.
Full-time position (40 hours per week), scheduled Monday through Friday, including rotating weekend and holiday schedule.
Daily shifts may range from 8 to 10 hours. Shifts start as early as 6:45am.
The pay will be $24-$29 per hour based on experience.
Team Lead Duties
- Assist with scheduling and maintaining Weekly Clinical Duties and Assignments as directed by Clinical Manager
- Splitting papers correctly during monitoring and ensuring all bloods, scans and other procedures are done as needed
- LIS submitting for the offsite location daily
- Proper double check of daily monitoring in house hormone bloods prior to being sent out with courier
- Weekly checks of all Clinical logs at offsite location you are Team Leading
General Clinical Functions
- Assist physicians with the following procedures and accurately documenting in Resource according to practice protocol:
- IUIs
- Ultrasounds (stim, pregnancy, 3D)
- Saline sonograms
- Post Op Exams
- Physical Exams
- Biopsies (cervical or endometrial polyps / retained POC)
- Catheter Removals
- Laminaria Insertions
- Cyst or Fluid aspiration
- Keep the physician on schedule by anticipating their needs and being available to assist.
- Perform and record height, weight and blood pressure for all new patients.
- As needed follow up patients BMI, respiration rate and temperature and ensure it is recorded, lab ordered and/or documented according to protocol.
- Obtain blood specimens and collect non-blood specimens for laboratory testing as ordered; use aseptic technique and in accordance with department procedures.
- Follow Practice policies & protocols when verifying, collecting, labeling and processing specimens. and verbally and visually verify patient information prior to procedures and blood draws.
- Maintain safe and clean working environment by complying with procedures, rules, and regulations, and calling for assistance from other health care support personnel when appropriate.
- Protect patients and employees by adhering to infection-control policies and protocols.
- Ensure operation of equipment by following manufacturer’s instructions; advise manager when there are equipment problems or failures.
- Keep work area neat and clean; clean exam rooms promptly; clean sinks and counter tops in clinical areas.
- Restock daily supplies; advise Clinical Manager when stock needs replenishing; distribute clinical supplies as needed.
- Cooperate with office operations by assisting with the Physician team responsibilities as needed.
Patient Interaction
- Escort patients to and from phlebotomy area or examination rooms, and direct or escort patients to the front/sign out desk upon the completion of the patient’s clinical treatment.
- Comfort patients by anticipating patient’s anxieties; answering patient’s questions within the scope of the position; maintaining neat, clean examination rooms.
- Provide quality care by adhering to therapeutic standards; follow practice, physician and nursing division philosophies, as well as standards of care set by the state and other governing agency regulations.
Teamwork
- Consistently work in a positive and cooperative manner.
- Assist in the orientation/training of new team members when requested by manager.
- Assist other team members in the performance of their assignments.
- Consider the impact of your actions on team members throughout the Practice
- Seek out opportunities to help ; take initiative.
- Demonstrate flexibility to perform duties and take on shifts wherever volume deems it necessary within the Practice.
- Work weekends & holidays as needed and/or scheduled.
- Work various locations as needed and/or scheduled
- Work shifts starting as early as 6:45am and as late as 7:30pm. (Will be scheduled 1 or more days per week as needed for staffing)
- Maintain patient confidence and protect operations by keeping all patient and proprietary information confidential.
- Participate in cost containment by appropriate use of medical and office supplies.
- Cooperate with office administration by filing medical records and other clinical documents.
- Understand Practice purchasing policies, including knowledge of vendors, instruments and supplies, as well as shipping and receiving procedures.
- Maintain daily, monthly, and yearly inventory for all clinical supplies and instruments.
- Maintain dating system for recall of supplies according to limit of shelf life.
- Process supply requests in a prompt, cooperative, and efficient manner.
Qualifications, Skills and Requirements
High school diploma or equivalent and completion of Certified Medical Assistant Program (with Phlebotomy) required. State certification preferred.
- At least 4 years of experience in a physician practice preferred.
- Prior experience as a team lead, or leadership role is highly preferred.
- Previous experience in fertility, OBGYN, Urology, or related field is preferred.
- Strong Phlebotomy skills required.
- Knowledge of medical terminology and rules required.
- Knowledge of infection control, HIPAA, and OSHA regulations.
- Able to document and navigate electronic medical records efficiently.
- Ability to access, input, and retrieves information from a computer.
- Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.).
- Ability to work as part of a multidisciplinary team.
- Ability to communicate accurately and concisely with excellent interpersonal skills.
- Skilled at addressing issues professionally and proactively, able to delegate tasks, confident in clinical decision making, and comfortable guiding staff and providing feedback.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
- Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
- Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
- Per Diem Employees:
401(k) with company match
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
Preferred
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Bachelors or better
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Associates or better
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High School or better
Preferred
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
