Back Office Communications Centre Receptionist / Administrator – Private Fertility Clinic
Salary: £28,325 (equivalent to £14.50 per hour + HP) – dependent on healthcare experience
Location: London
Hours: Shifts between 8am–6pm (rotational: 8am–4pm, 9am–5pm, 10am–6pm)
Days: Monday to Saturday (time off in lieu when working Saturdays)
Contract: Temporary
Start Date: ASAP
About the Role:
We are seeking a bright, proactive, and personable Medical Receptionist/Administrator to join a high-end, state-of-the-art Fertility Clinic in London. This is a busy, back-office role within the communications centre, providing essential support to the front desk reception team.
You will be responsible for:
- Handling a high volume of patient calls (overflow and enquiries)
- Scheduling appointments and registering patients on the system
- Responding to patient queries via email and telephone (not face-to-face)
- Providing administrative support to the reception and clinical teams
This is a fantastic opportunity to be part of a friendly, welcoming, and patient-focused clinic, where each individual’s well-being is the top priority.
About You:
To be successful in this role, you will have:
- Previous experience in medical reception, call centre, or healthcare administration (private healthcare or GP surgery experience preferred)
- Excellent communication skills – articulate, empathetic, and patient-focused
- Strong organisational skills and ability to multi-task in a fast-paced environment
- A positive, professional, and approachable manner
- Immediate availability for temporary work
How to Apply:
If you are a Medical Receptionist with healthcare experience who is keen to support patients and the reception team in a busy and rewarding environment, we’d love to hear from you.
Please send us your CV today.
All applicants must be eligible to work in the UK.
