We are looking for a competent receptionist to provide secretarial support in a clinical environment, including answering the phone, patient administration, appointments, confidential records, filing and collecting payments. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Responsibilities
- Warm outgoing personality with the ability to interact effectively and in a supportive manner with persons of all backgrounds.
- Answer telephone, screen callers, relay messages, and greet visitors.
- Respect and maintain privacy and dignity of patients: assure patient confidentiality at all times.
- Must have computer knowledge in the use of Microsoft Word and Excel
- Able to type routine correspondence and reports using a personal computer.
- Assist patients or family members with completion of pre-registration forms.
- Inform patients of costs of care being provided. Verify insurances, collect and post fees according to protocols; prepare and balance daily financial registers and balance cash drawers.
- Maintain forms and office supplies required for front desk activities.
- Assure the readiness of the reception area for each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours.
Skills
- Working knowledge of office equipment and computers
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
Schedule
- Monday to Thursday - 8:00am to 5:00pm
- Friday - 8:00am to 2:00pm
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
Work Location: In person
