The Associate Clinical Oncology Specialist (ACOS) is responsible for account sales, service, and support activities of all Oncology products within an assigned geography. The individual will sell the full suite of Natera’s Oncology products, support Clinical Oncology Specialists (COS) or vacant geographies, increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Responsibilities include cultivating and maintaining key relationships, working with customers and internal partners to solve the key issues of the day, and executing a strategic business plan to grow unit volumes. The territory for this role is Cleveland West, covering downtown Cleveland, out toward Loraine, along Lake Erie. Primary responsibilities include increasing unit volumes by closing new physicians, accounts and growing volume in existing accounts; becoming product experts on all Natera Oncology products and processes; working with assigned COS to sell, maintain & support existing customers; traveling to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through; assessing the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving; promoting quality client/patient relations and creating a supportive climate by serving as a role model; respecting and maintaining confidentiality of laboratory and financial information; practicing and adhering to all company policies and regulations; following Compliance procedures and participating in Compliance training; performing miscellaneous duties within designated time frames; and communicating with Natera staff and customers to ensure quality. Qualifications include a Bachelor’s degree or equivalent, minimum of 2 years of sales experience or Clinical support/Caregiver experience such as OCN or other, and a background in medical or biological sciences is preferred. Knowledge, skills, and abilities required include a proven track record of success in achieving and exceeding sales goals, award-winning sales professional status, being exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills, ability to think strategically and execute tactically, a sense of urgency, desire to work in a fast-paced environment independently, excellent organizational and communication skills, effective time management skills, and proficiency in Microsoft PowerPoint, Excel, Gmail, and Sales Force.com. The company offers a competitive base salary, uncapped quarterly commissions, a car allowance, and Restricted Stock Units (RSUs) as part of a long-term incentive plan. Employee benefits include comprehensive medical, dental, vision, life and disability plans, free testing for employees and immediate families, fertility care benefits, pregnancy and baby bonding leave, 401k benefits, commuter benefits, and a generous employee referral program. Natera is a global leader in cell-free DNA testing dedicated to oncology, women’s health, and organ health, committed to personalized genetic testing and diagnostics as standard care. The company values diversity, inclusion, and equal opportunity employment.
