At Axia Women’s Health, recognized as a Great Place to Work for a 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.
We are currently recruiting a Registered Nurse for Phone Triage to join us in our Rosemont, PA location.
The person hired will be responsible for the coordination of patient care and an important participant in policy and procedure implementations as they relate to medical services for nursing staff, primarily via the telephone. Other job duties include but are not limited to:
- Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines
- Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care
- Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health.
- Responds to patient inquiries via phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
- Accurately documents symptoms, nursing assessments, advice given, and patient responses in the EMR.
- Communicates results of laboratory and imaging tests as directed by the provider, including patient education and follow-up instructions.
- Collaborates with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
- Processes medication refill requests in accordance with provider direction and practice protocols.
- Supports care coordination by managing patient follow-up needs, referral communications, and scheduling logistics.
- Performs nursing tasks such as vital signs, injections, and phlebotomy as needed to support patient care delivery.
- Maintains awareness of and adherence to clinical policies, procedures, and protocols to promote consistent and safe patient care.
- Participates in quality improvement initiatives and contributes to a positive team-based care environment.
- Other duties as assigned.
Skills:
- Strong clinical assessment and decision-making skills
- Proficiency in documenting within an electronic medical record (EMR) system
- Excellent communication and interpersonal skills
- Ability to manage competing priorities and function in a fast-paced environment
- Competency in phlebotomy and standard nursing procedures
Education & Experience:
- Graduate of an accredited nursing program required.
- Must hold current and unrestricted Pennsylvania RN license.
- Minimum of 1 years' experience in an outpatient clinical setting.
- Phlebotomy experiencerequired.
- Active CPR certificationrequired.
- Previous experience with eClinicalWorks (EMR) strongly preferred.
- Experienced in ObGyn/Women’s Health beneficial.
- Understanding of lab order sets and CPT coding a plus.
- Ability to work at satellite locations as needed/required per schedule.
Pay or shift range: $30 to $40
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Full Time Benefits Summary
- Full time benefit-eligibility beginning the first of the month after hire
- Immediate 401(k) matching contribution with no vesting period
- Generous PTO offering with additional time off for volunteering
- Choice of multiple medical insurance plans to best meet your needs
- Access to Axia providers at little to no cost through Axia’s medical insurance
- Axia-paid life insurance, short term and long term disability
- Free counseling for colleagues and family members, including parents and parents-in-law
- Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
- Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!
At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.
